Rugged Radios Reviews

Name: Rugged Radios
Address: 509 traffic way, arroyo grande, California
Rating: 4.60

4.6 Rating 989 Reviews

89 %

of reviewers recommend Rugged Radios

4.6

Based on 989 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

8885417223

Email:

media@ruggedradios.com

Location:

509 traffic way,
arroyo grande
California
93420

Rugged Radios 5 star review on 1st December 2024

Anonymous

Rugged Radios 5 star review on 27th November 2024

Michael G

Rugged Radios 5 star review on 25th November 2024

Mark D

Rugged Radios 5 star review on 12th November 2024

Carlos

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“No complaints, I wanted a set of wireless twoway headsets to use during the nascar races. Researched and found out what needed. Any questions I had I just called and got some guidance. I had to have one set sent back because the 3.5mm jack was broken. No Hassel sent a new one quickly and works great.”

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Posted 1 month ago

“Havent had a problem with the radio that wasnt my fault. Pretty clear just the intercomm seems like even at a stop you have to almost yell at whomever is ridding shotgun. Other that that? Guess id have to say Id buy them again!”

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Posted 1 month ago

“I just restored my 1997 f350 and there was no way I was going to drill holes in my truck to mount an antenna, I was flabbergasted when I found that rugged radios makes a factory location antenna mount for the obs ford. Looks amazing and works great.”

Rugged Radios 5 star review on 16th October 2024

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Posted 1 month ago

“The Rugged website was easy to navigate and determine what/which product would work best for my current system. I had no issues with searching for product or ordering. My order was fullfilled quickly.”

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Posted 1 month ago

“You guys built me just what I needed and you worked within my fixed income budget!! Thank You”

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Posted 1 month ago

“Installation was easy, the headsets work great. Did seem that the last UTV in our group of 8 had a hard time hearing us we were on channel 1-25 going to try channel 22-25 next time hopefully the helps.”

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Posted 1 month ago

“Love the set up. However, the music is real low in my helmet headset.”

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Posted 1 month ago

“We have had a lot of trouble with radio. In car works fine- but with car to car I can hear my friends great- but they can hardly hear me and I am basically chewing foam while speaking into the microphone. Not thrilled so far.”

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Posted 1 month ago

Hi Phil, Thank you for your feedback! We're sorry to hear you've been experiencing challenges with car-to-car communication. It sounds like the radio's coax cable or intercom VOX may need adjustment to improve your communications. Please reach out to our tech support team to assist in troubleshooting the issues you're experiencing. We’re committed to making sure you’re completely satisfied with your radio system! 888-541-7223

Posted 3 weeks ago

“Responsive to requests, website is a bit confusing specifically when ordering wires/cables”

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Posted 1 month ago

“These are great radios. You don’t have to be in line of site and they reach out for miles. I have 4 of them I use during hunting season.”

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Posted 1 month ago

“I have had trouble with my radio for over 2 years. I recently discovered the mic was bad. I ordered the mic and it was shipped super fast , seems to have fixed my problem. I did have to pay for it.”

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Posted 1 month ago

“Outstanding customer service! They addressed all questions promptly and with clarity. I would definitely make a purchase from them again.”

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Posted 1 month ago

“Great product!! Customer support is awesome.”

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Posted 1 month ago

“Crystal clear and loud. Better earbuds would be nice, but overall works great!”

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Posted 1 month ago

“Great radio, was a little difficult to program at first.”

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Posted 1 month ago

“Excellent product. Great customer service”

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Posted 1 month ago

“Well was good and bad the bad was the part did now work in the 2024 Subaru but the excelent response by rugged was very impressive and it was a pleasure doing business with them and hope to continue as needs arise.”

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Posted 1 month ago

“install was very straight forward and with the help of a few people on youtube it was in. more in detail install videos would be appreciated”

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Posted 1 month ago

“Customer Service was excellent really helped putting together the right system for my use. Radios are amazing in range and usability. Went from a helmet/headphone based system to Rugged system , not even close. Install was easy but not without questions which were answered quickly and work perfectly .”

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Posted 1 month ago

“I sent my motor back for my helmet blower to have yall look at it.... was supposed to be returned and still haven't heard anything. Ended up having to buy a brand new one after 2 months”

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Posted 1 month ago

Hi Joe, Thank you for sharing your experience, we apologize for the delay and any inconvenience this has caused. We understand how frustrating it can be to be without your equipment for an extended period of time. Our goal is always to provide timely service, and it seems we fell short in this instance. We would like to investigate the situation further to understand what happened and ensure this doesn’t occur again. A member of our team will reach out to you. We appreciate your patience and value your feedback.

Posted 3 weeks ago

Rugged Radios is rated 4.6 based on 989 reviews