Rugged Radios Reviews

Name: Rugged Radios
Address: 509 traffic way, arroyo grande, California
Rating: 4.60

4.6 Rating 989 Reviews

89 %

of reviewers recommend Rugged Radios

4.6

Based on 989 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

8885417223

Email:

media@ruggedradios.com

Location:

509 traffic way,
arroyo grande
California
93420

Rugged Radios 5 star review on 1st December 2024

Anonymous

Rugged Radios 5 star review on 27th November 2024

Michael G

Rugged Radios 5 star review on 25th November 2024

Mark D

Rugged Radios 5 star review on 12th November 2024

Carlos

577

Anonymous

Anonymous // 01/01/2019

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English

“I haven’t used them yet going to this weekend”

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Posted 1 month ago

“Fulfill most of we needs”

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Posted 1 month ago

“Candice has been very helpful in deciding what equipment would best suit my needs.”

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Posted 3 months ago

We're thrilled to hear that Candice was able to assist you in finding the perfect equipment! We take pride in our team's expertise and are always here to support your adventures. Thanks for choosing us!

Posted 3 months ago

“All information that was asked was answered by staff, the sales department was amazing over the phone.”

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Posted 3 months ago

Thank you for the kind words! We're happy our team could provide all the information you needed. We're here to help anytime you have more questions. Enjoy your gear!

Posted 3 months ago

“Great customer service!”

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Posted 3 months ago

Thank you for recognizing our customer service! We're dedicated to ensuring a great experience every time, and we're glad we could deliver that for you.

Posted 3 months ago

“I had a great purchase experience .”

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Posted 4 months ago

We're so glad to hear your purchase went smoothly! We aim to make every step easy and enjoyable for our customers. Thanks for your feedback!

Posted 3 months ago

“I lost Bluetooth on my 696plus, I sent it in and these guys got it taken care of and back to me in a surprisingly fast turnaround and with great communication!”

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Posted 4 months ago

We're happy to have been able to get your 696plus back in action! Our warranty support is designed to make things hassle-free, and we're glad you had a smooth experience.

Posted 3 months ago

“Items were delivered promptly. Very happy”

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Posted 4 months ago

We're glad to hear your items were delivered promptly and that you're very happy with them. Your satisfaction is our priority!

Posted 4 months ago

“Always helpful with purchased and technical support. I have purchased a lot of products (Radios/handhelds (ham and dual band), helmets/air pumpers and associated equipment.”

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Posted 4 months ago

Thank you for your continued support and feedback! We’re pleased to hear you’ve had positive experiences with both our products and technical support. We appreciate your loyalty and are here for any future needs you may have!

Posted 4 months ago

“Sound is great. Set up is in a 2023 Kawasaki KRX4 1000. Issue I have is using the helmet parts. No volume for individual headsets for helmet headphones. Also trying to talk into microphone with in helmet setup, no one can hear the other people.”

Helpful Report

Posted 4 months ago

Thank you for your feedback. We’re glad to hear the sound quality is meeting your expectations. We’re sorry to learn about the issues with the helmet setup. Please contact our support team, and we’ll assist you in resolving the volume and microphone concerns to ensure optimal performance. Your satisfaction is important to us. 888-541-7223

Posted 4 months ago

“Fast reply and fast overseas delivery Thanks to all rugged family and specially to Mr. Jaden for usual support”

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Posted 4 months ago

Thank you for your feedback! We’re thrilled to hear about the fast delivery and appreciate your kind words. We’re grateful to have you as part of the Rugged Radios family!

Posted 4 months ago

“Always willing to provide the equipment and service with the most professionalism!”

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Posted 4 months ago

We appreciate your positive feedback! Our goal is to deliver high-quality equipment and exceptional service. Your satisfaction is important to us, and we’re grateful for your recognition of our professionalism.

Posted 4 months ago

“The headsets work very well. Gel ear cushions are very comfortable.”

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Posted 4 months ago

“I have ordered from your company numerous times with great service. I have called you as well and have always gotten a great response, with awesome customer care. Your staff are very knowledgeable and helpful. GREAT Company with Awesome staff!!!”

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Posted 4 months ago

Thank you for your continued support and positive feedback! We’re delighted to hear that you’ve consistently received great service and helpful responses from our team. Your recognition of our knowledgeable staff means a lot to us. We look forward to serving you again!

Posted 4 months ago

“The order was shipped exactly as ordered. The handhelds were tested ahead of my trip and appear to be an excellent addition to my off-road experience ahead. Can’t wait to try them out next week! Thanks!”

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Posted 5 months ago

Thank you for your feedback! We’re glad to hear your order was shipped as expected and that the handhelds are ready for your off-road adventure. We hope they enhance your experience next week—enjoy your trip!

Posted 4 months ago

“Great service and helpful customer support not to mention the acutal prodcuts themselves!”

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Posted 5 months ago

Thank you for your kind words! We’re thrilled to hear you’re pleased with both our service and the products. Your satisfaction is our top priority, and we appreciate your positive feedback.

Posted 4 months ago

“Sent radio and intercom in for service and they replaced both with no problem”

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Posted 5 months ago

Thanks for letting us know! We’re glad to hear that your radio and intercom were replaced without any hassle. If you need anything else, just give us a shout—we’re here to help!

Posted 4 months ago

“The range was impressive. They outpreformed what I was looking for and I will continue to buy Rugged Radio products for all of my offroad radio needs.”

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Posted 5 months ago

Thanks for the great feedback! We’re thrilled that the range exceeded your expectations. We’re excited to be your go-to for all your off-road radio needs and look forward to serving you again!

Posted 4 months ago

“I had some problems with one of my radios a couple of years ago, Rugged replaced it promptly and gave great support.”

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Posted 5 months ago

Thank you for sharing your experience! We’re glad to hear that we could resolve the issue promptly and provide the support you needed. Your satisfaction is important to us, and we’re here if you need anything in the future!

Posted 4 months ago

“I called to get a base charger for my older hand held and was able to get the right one. The guy I talked to was very helpful. Thank you for your help! I will definitely be ordering from you again.”

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Posted 5 months ago

Thanks for reaching out! I’m glad we could get you the right base charger and that you had a good experience with our team. We’re excited to help you again in the future!

Posted 4 months ago

Rugged Radios is rated 4.6 based on 989 reviews