“Ordered a few times now and pleased as ever with the quality, flavour and the texture of the chocolates. They are always packaged well and delivery is swift. I had a duplication with an order and sent an email through to cancel - got a reply almost immediately! Customer service is great too. Would be good to have a gift message option!”
“We have become a real convert to "proper" chocolate since sampling Russell and Atwell and have bought some jars and set up a subscription for our favourite flavours.
As a Dark Chocolate lover, I have been surprised at how good the Creamy Milk are - not sickly sweet like commercial brands. We also love the Crunchy Hazelnut, the Salted Caramel and the Dirty Blond as well as the Smooth and Extra Dark!
Do give them a try - "ordinary" chocolate will never taste the same again!
Just one small point - my preference for re-ordering would be that I can buy single refill packs of the flavours I like rather than the double packs of mixed flavours currently on offer.
My subscription is now up and running and there was a small hiccup with the administration. However, this was VERY quickly sorted out, the chocs arrived by Express delivery and, delightfully, there was a small compensation (for which much thanks!). I think this is a very good company to deal with - it is smal and they listen! Sadly lacking in so many other ocmpanies these days.”
“Bought some as a present for my daughter and some for myself. I really enjoyed them but didn't refrigerate them. i'll try that next time! My daughter hasn't tried hers yet.”
“Hi I placed two orders and have very different reviews …sorry!
The strawberry and white chocolate were awesome and to be 5+ review. However the mixed blond/salted caramel and milk chocolate were not at all the quality expected …
I am glad I tested both versions but will not reorder”
“Love these chocolates, especially the Extra Dark. Yes they cost more than most shop bought ones but the quality and the taste is way better in my opinion. Recently got the Strawberry & Cream ones and they are so fresh & fruity!”
