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Scooter Village Reviews

4.7 Rating 1,628 Reviews
91 %
of reviewers recommend Scooter Village
4.7
Based on 1,628 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Scooter Village Reviews
Visit Website

Phone:

0731721840

Email:

sales@scootervillage.com.au

Anonymous
Anonymous  // 01/01/2019
NOT HAPPY! Purchased 12/12 express post paid for. Phone message left 21/12, emails sent 21 and 22/12. No response. Auspost said they had not received parcel with tracking number you supplied. No response to any communication so spent more money so my daughter didn’t miss out on the one thing she wanted for Xmas.
Helpful Report
Posted 2 years ago
Prompt delivery with Awesome after sales service and advice. Highly recommend 👍🏻
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Posted 2 years ago
Absolutely amazing quality and so easy to put together and quick delivery thank you so much
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Posted 2 years ago
I am missing a scooter envy holder in my order, this is disapponiting as this is for xmas and could not reach anyone on the phone today to have it send express. Celine
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Posted 2 years ago
The service was excellent & I was very happy with the product.
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Posted 2 years ago
The customer service provided by Scooter Village is excellent - a rarity in current online marketplaces, and I want to thank the staff at the Village for their efficiency and professionalism.
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Posted 2 years ago
Fantastic staff, so pleasant and helpful. Fast delivery and competitive pricing.
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Posted 2 years ago
Super quick initial communication on Messenger with queries and even quicker pack and post!
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Posted 2 years ago
Slow postage but…
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Posted 2 years ago
Timely delivery. Christmas presents so have to wait till recipients get them to know if they meet expectations
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Posted 2 years ago
The repair staff are great if you need something looked at on your scooter. Very knowledgeable.
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Posted 2 years ago
Super fast shipping
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Posted 2 years ago
Fast delivery and even though my stands didn't come with my order when I ordered them I emailed them to tell them I didn't recieve them and they apologized and sent them out and I had to them 3 days later .
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Posted 2 years ago
Fast shipping excellent quality good packaging easy to put together good communication definitely recommend
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Posted 2 years ago
Still awaiting delivery of items for Christmas. Item says 'ready for processing' since 6th Dec with Australia Post.
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Posted 2 years ago
Amazing customer service, Fast delivery, will review again after Xmas when my boy opens his present,
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Posted 2 years ago
Easy ordering, prompt delivery
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Posted 2 years ago
Great product easy to order very fast delivery very happy customer
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Posted 2 years ago
Scooter came is reasonable time, have an extra bolt not sure what it’s for as no instructions. Hard to assemble to make sure headrace is tight??
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Posted 2 years ago
Sik. kid loves it!
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Posted 2 years ago
Scooter Village is rated 4.7 based on 1,628 reviews