ScratchSleeves Reviews

Name: ScratchSleeves
Address: Unit 2, Grosvenor Ct, Ampfield Hill, Amfield, Hampshire
Rating: 4.88

4.9 Rating 706 Reviews

98 %

of reviewers recommend ScratchSleeves

About ScratchSleeves:

ScratchSleeves are invaluable in coping with itchy, scratchy babies and children. The smooth silk mitts minimise damage, allowing your little one's skin time to heal, while the sleeve design ensures that ScratchSleeves stay firmly in place. Stopping babies, toddlers and young children scratching themselves can be a real challenge, especially as they get older and can take off traditional scratch mitts.

ScratchSleeves are effective for all sorts of scratching and irritation including eczema, chicken pox, scab-picking, post-operative healing, ear pulling and poking, overly enthusiastic thumb sucking and even hair pulling.

We are constantly working on our product range. Please do get in touch and let us know how you and your little one get on with ScratchSleeves. We're always interested to hear your thoughts and ideas as every child is different and what works well for our children may need adjusting a little to help yours.

Visit Website

Phone:

01962 890210

Email:

info@scratchsleeves.co.uk

Location:

Unit 2, Grosvenor Ct,
Ampfield Hill,
Amfield
Hampshire
SO51 9BD

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ScratchSleeves 5 star review on 2nd October 2024

Diana

ScratchSleeves 5 star review on 15th December 2023

Anonymous

ScratchSleeves 5 star review on 1st December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I saw these online and thought they will be helpful for my daughter who suffers from eczema, I bought the dungaree and one of the tops. The top fits well and the dungaree was small as she is taller. Tried to arrange for an exchange for the next size up/ return but this options was not available on their website as it states that you have to call or email to arrange the exchange/ return. The phone was not going through and I never got a response from the email I sent. Wish it fitted as it looked well made but had to take it to charity I had no use for it. Lovely product but poor customer service. This put me of ordering again.”

Helpful Report

Posted 9 months ago

We are always happy to exchange unused items returned to us in their original condition. In order for us to create an exchange for you, we need to be contacted first via phone or email. This is the quickest way for us to deal with exchanges, as we can usually have the exchanged items sent out on the same day. We also regularly check our social media channels. Our phone lines are open during our office hours which are 11.00am to 3:00pm. I have double checked and we have no unanswered voice messages. All emails are responded to on the same day if received before 3pm. I have checked our system and unfortunately I cannot see that we have received any emails from the email address used to place your order. Please drop us a line on info@scratchsleeves.co.uk.

Posted 8 months ago

“Excellent product that really helps my daughter (9) get a good night's sleep. We also needed to exchange products as my daughter decided she'd prefer the flip sleeve, I cannot fault their no quibble policy, it really is that and the speed of the exchange was exceptional.”

Helpful Report

Posted 9 months ago

“These sleeves are a life saver! Anyone who has a child with eczema knows how difficult it is to manage a child scratching especially at night. The sleeves are a practical super soft barrier between nails and skin so that infections are less likely and you can actually catch a bit of sleep yourself instead of having to worry all night! My daughter's eczema is so severe she has to wear them all day as well and they've been designed so well that she can actually play without the sleeves bothering her. Thank you ScratchSleeves”

Helpful Report

Posted 9 months ago

“My son has been using Scratchsleeves since he was a 1 year old baby and now he is 6 years old and we still use them. My son has severe eczema and during his flare ups the itching was uncontrollable. The product has helped my son immensely during the day and night. Before we discovered this product, we used to use socks on his hands and that irritated his eczema even more. Now my son can sleep peacefully at night without worrying about scratches and bleeding.”

Helpful Report

Posted 10 months ago

“We absolutely love ScratchSleeves and would seriously struggle without them. We use them for all car journeys and at nighttime to help reduce the damage when our Son scratches and rubs. The only issue we have found, now that he is older (2 years old), is he wears through them quite quickly and therefore every few months we are having to replace them.”

Helpful Report

Posted 10 months ago

Thank you for taking the time to leave us a review. We are sorry to hear that your little one is wearing through the ScratchSleeves so quickly. Please can you sent us an email with images of the wear, we can then look into this further for you as we have a solution which may be suitable.

Posted 10 months ago

“The ScratchSleeve pyjama tops we have recently bought for our 9 year old daughter have been absolutely great! She had a really bad flare up of her eczema lately and the subconscious scratching at night time was impossible to manage until we discovered the Scratchsleeve pyjamas! Very happy child and parents!!”

Helpful Report

Posted 10 months ago

“I bought 1 of this and regret not buying more. Very good to prevent marks on my little one. My LO is experiencing serious eczema and he feels so itchy and keeps scratching his face, the silk mitt part is soft and didn’t really worsen the skin as cotton mitt would. I am very satisfied with the product and definitely would buy it again and recommend it to others.”

Helpful Report

Posted 10 months ago

“I cannot recommend Scratchsleeves enough. My daughter has bad eczema flare ups and will scratch all night unless she has the pj top on. It's the only time she sleeps peacefully when she's wearing the Scratchsleeves top. Order was delivered next day too, fantastic”

Helpful Report

Posted 10 months ago

“We have been using these for about a month now. Pros: Very speedy delivery and efficient service from Scratch Sleeves (when you're ordering an item like this, it is usually an urgent requirement!). Cotton is good quality and washes well. Flat seams on shoulders and hem and labels on the outside. Neutral colours so reduced risk of irritants from dyes. Reasonable price. Release section in the seams for hands (not too easily accessible, but useful if required). Soft silk on the hands reduces damage caused by scratching to face. Cons: Unfortunately, the mitts on the tops aren't lasting well, despite having two in rotation, washing them on a handwash setting (every other day), and air drying them. One top has holes in the ends of the silk. On the other, the mittens are noticeably more narrow and restrictive. This one has a hole in the cotton inside the silk on one sleeve, and the silk is coming away from the cuff on the other. As the mitten needs to be tugged a little to release hands, the stitching at the cuff does not seem strong enough to take this. Whilst we appreciate this must mean the scratching is quite intense, we had hoped the products might last a little longer before showing such wear, especially as, unlike with the children's items, these are less likely to be grown-out of. They perhaps need stronger construction for adults? We have also found the side and sleeve seams are not flat, which is requiring a medical-grade silk layer to be worn underneath to prevent irritation. Overall, an excellent idea in theory but a bit disappointing in practice.”

Helpful Report

Posted 10 months ago

Thank you for taking the time to leave us a review. Our adult PJ tops are a fairly new product so your feedback is much appreciated. Please can you drop us an email with images showing the issues, especially the holes in the silk. We can then look into this further for you and come up with a suitable solution.

Posted 10 months ago

“7month old Son had very severe eczema and open sores on his cheeks that he was always scratching. Ordered a pair of cross over scratch sleeves and they have been so helpful! He still itches occasionally but I don’t have to worry about him making himself bleed as the silk hands are soft on his skin. I also really appreciate the cross over design with the Velcro as the sleeves stay on him very well. Thank you!”

Helpful Report

Posted 10 months ago

“Quick delivery amazing product”

Helpful Report

Posted 10 months ago

“My 2 year old twists her hair at night knotting it and causing some hair loss. Scratch sleeves have stopped this! No more picking out massive matted knots in the morning! I will be buying some more”

Helpful Report

Posted 10 months ago

“We love the product so much!!! The quality is great and we have ordered for the past three years. We even had some custom made items. Zoe provides such amazing customer service. The only downfall is that I live in North America and the duties on my last three ordered varied (1st one was $40, 2nd one was duty free and sent in the mail, 3rd one was $70. 70 dollars was very surprising to us. Not sure if there is a way to get it sent directly in the mail to avoid duties.)”

Helpful Report

Posted 10 months ago

Thank you for taking the time to leave us a review. The import duty into Canada depends on the total order value. For orders of children's clothing (under 14 years) there is no duty to pay on orders under 150 CAD. For orders above this amount, the duty is added accordingly.

Posted 10 months ago

“Fantastic customer service and product! I had a recommendation for these PJs to help my daughter from night scratching from our Excema nurse. Very helpful customer service when I phoned for product support, they know their product and give helpful advice on sizing and washing shrinkage. Lovely quality materials, washes perfectly and nice designs for teenager girls. Very pleased with how much better my daughter’s skin is, they work!!!!!”

Helpful Report

Posted 10 months ago

“We have been using scratch sleeves for 2 years now and decided it would be easier to have a PJ top with the sleeves built in, Jacob loves this new PJ top and its one less thing to dress him with at bedtime. If he did not wear these his face would be scratched beyond belief after just one night, Jacob is 8.”

Helpful Report

Posted 10 months ago

“I bought scratch sleeves for both of my young children who have severe eczema and scratch throughout the night. They both love wearing them, they feel and look nice and they drastically reduce the damage done to their skin through the night. Really good”

Helpful Report

Posted 10 months ago

“I couldn’t be happier with these. Ordered four. My nearly one year old has strong tenacious fingers but never damages his skin with these one thanks to the thick smooth silk. I love them and I am eternally grateful that you invented them.”

Helpful Report

Posted 10 months ago

“Never needed to try anything else. My daughter wears these every night. We don’t need to size up very often as the material does stretch the more it is washed and worn. The material can wear away but they do such a good job of protecting her skin every night that we’re happy to replace them every so often. We now let her choose the pattern which she loves.”

Helpful Report

Posted 10 months ago

“Have used scratch sleeves for a number of years for my little boy. A great product, at a good price that does a fab job. Would recommend highly to anyone suffering with Exzema.”

Helpful Report

Posted 10 months ago

“Invaluable for my daughter who since a toddler has had issues pulling out her hair and knotting it in her sleep. She can’t sleep without them now at age 4. So pleased they do bigger sizes. A great invention & good price.”

Helpful Report

Posted 10 months ago

ScratchSleeves is rated 4.9 based on 706 reviews