Sensory Education Reviews

Name: Sensory Education
Address: Unit W1, Westpoint, Middlemore Lane West, Aldridge, Unit W1, Westpoint, Middlemore Lane West, Aldridge, Aldridge
Rating: 3.94

3.9 Rating 1,462 Reviews

73 %

of reviewers recommend Sensory Education

Company Reviews

Metrics

Info

About Sensory Education:

The Team at Sensory Education have been offering sensory toys and special needs toys and educational supplies and educational equipment since early 2009 and have gained a reputation for providing sensory toys and special needs toys and school equipment at prices lower than our sensory toy and Education rivals.
We supply sensory toys to mums, dads, schools, charities and the NHS along with all other customers who wish to purchase some sensory toys and special needs items
All our sensory toys and sensory lighting products allow you to explore your senses in a fun way.
Sensory Education pride ourselves on the genuine reviews written on this platform and each and every review is subject to the high standards set out by Reviews.IO
Please take a moment to share your experience and write a review about your experience with sensory education.
Every review is read by a member of staff at sensory education and we use the reviews to keep learning and to improve our services.
Thank you for taking the time to write a review.

Visit Website

Phone:

08432890218

Email:

customercare@sensoryeducation.co.uk

Location:

Unit W1, Westpoint, Middlemore Lane West, Aldridge,
Unit W1, Westpoint, Middlemore Lane West, Aldridge
Aldridge
WS9 8DT

Write Your review

Tell us how Sensory Education made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sensory Education 5 star review on 31st July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 2 sensory lamps over 3 weeks ago for my grandsons birthday. Lower priced one arrived within a week. More expensive still outstanding, very little help from Customer Service who are blaming postal strikes ???goods get delivered by dpd??? Thanks to them we'll miss the birthday surprise. No good phoning - after a recorded message they cut you off.”

Helpful Report

Hi Rosemary Watterson, Thank you for your comments. I have escalated your query to a customer service manager who has arranged to send out a replacement for you. :)

“Love our new bubble tube and arrived next day with DPD EXPRESS. Thank you”

Helpful Report

“The weighted blanket we ordered was great value and arrived next day. Charlie loves it ❤️”

Helpful Report

“Bought for a local mainly music group. They came with great recommendation from someone who had previously bought from yourselves and the instruments were still going strong after 8yrs plus easy to keep clean with all recent sanitising requirements”

Helpful Report

“DO NOT ORDER - SCAM!!! Item wasn't received. It was sent to an address 281 miles from where I live. Emailed Sensory education 6 times and I haven't had a response. Commented on FB post and my comment was deleted yet they continue to promote items and post. Horrendous service. Company have now blocked me on social media.”

Helpful Report

“I ordered a couple of things from here the rainbow spinner and it didn't work won't be ordering again”

Helpful Report

“We are still waiting for an item which we ordered in December”

Helpful Report

“Two of my items were wrong”

Helpful Report

“Got my money no product received been waiting 7 weeks supplier has my order but won’t send it as sensory owe them money”

Helpful Report

“Super products, will be perfect for our water wall at school. Bit if a delay on delivery but upon emailing asking when my products would be delivered I was emailed back promptly and sent a courier email the next day and received delivery a few days later. Will use this company again.”

Helpful Report

“Placing the order was easy and I was updated throughout on the delivery status of each item. As items arrived they were checked against the order and it was noted that we had received an incorrect item. I tried to call you about this but no telephone number, so went online to try and effect a return/exchange. This process is tedious & still not resolved; I believe I am waiting for a response from you about a warranty claim. It is not a warranty claim but simply that we received the incorrect item and are wanting to exchange it for the right one. I would be keen to understand how this matter can be resolved and look forward to hearing from you. On the whole you provide a great service but this return/exchange process does seem to let you down and leaves me with a sour taste in my mouth. I look forward to hearing from you. Thank you, Alison - 01672 810 478”

Helpful Report

“Took sooo long to come, quality of the grass Mat I ordered was terrible, no communication wouldn’t order from again”

Helpful Report

“I am happy with the items”

Helpful Report

“Fast postage and was happy with the quality of the products. Definitely recommend and will order from here again. Super happy and my son loves the items. Especially the lion mirror..he is crazy about lights. The flashing lights seem to calm him down which is a big help.”

Helpful Report

“Some of the items were different to the pictures on the website. One item was completely the wrong one. Bit disappointed as it’s for my son with severe autism”

Helpful Report

“Waited long time for order to be dispatched, then wrong item was received, still awaiting response from customer services.”

Helpful Report

“I ordered on the 20th January, after not receiving my order I emailed customer service and they assured parcel was out for delivery. Another few days and no delivery so emailed again, was told warhorse would contact me they never did. Emailed again with the exact same response. Contacted again and told me it’s at ‘local delivery depot’ due to failed delivery despite not providing me with any tracking or even courier used. Continued to email with no response so put a claim back with my bank explaining the situation. Now received a threatening email about court and bailiffs and told if I’m not in touch in 24 hours they will proceed to county court. I requested a refund, asked for tracking details, courier used, all ignored. Try to claim back my money and a pretty immediate response, would not recommend!”

Helpful Report

“Had to wait a little longer for my Gonge Carousel than I hoped but it was my mistake as I had not seen the delivery time scales. It arrived yesterday and Jacob loves it. Thanks for keeping me updated along the way.”

Helpful Report

“Quick delivery and I love the new Whizzy dizzy”

Helpful Report

“Placed an order on 17/11/2023 for my sons Christmas a Gonge Carousel. Despite numerous attempts to contact i have heard nothing from them whatsoever. Absolutely shocking company. Profiting on the misery of parents across the UK”

Helpful Report

Sensory Education is rated 3.9 based on 1,462 reviews