Sensory Education Reviews

Name: Sensory Education
Address: Unit W1, Westpoint, Middlemore Lane West, Aldridge, Unit W1, Westpoint, Middlemore Lane West, Aldridge, Aldridge
Rating: 3.94

3.9 Rating 1,461 Reviews

73 %

of reviewers recommend Sensory Education

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About Sensory Education:

The Team at Sensory Education have been offering sensory toys and special needs toys and educational supplies and educational equipment since early 2009 and have gained a reputation for providing sensory toys and special needs toys and school equipment at prices lower than our sensory toy and Education rivals.
We supply sensory toys to mums, dads, schools, charities and the NHS along with all other customers who wish to purchase some sensory toys and special needs items
All our sensory toys and sensory lighting products allow you to explore your senses in a fun way.
Sensory Education pride ourselves on the genuine reviews written on this platform and each and every review is subject to the high standards set out by Reviews.IO
Please take a moment to share your experience and write a review about your experience with sensory education.
Every review is read by a member of staff at sensory education and we use the reviews to keep learning and to improve our services.
Thank you for taking the time to write a review.

Visit Website

Phone:

08432890218

Email:

customercare@sensoryeducation.co.uk

Location:

Unit W1, Westpoint, Middlemore Lane West, Aldridge,
Unit W1, Westpoint, Middlemore Lane West, Aldridge
Aldridge
WS9 8DT

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Sensory Education 5 star review on 31st July 2023

Anonymous

Anonymous // 01/01/2019

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“I am Still waiting for my item, 6 weeks on a said to be up to 4 weeks delivery. I’ve tried to call, No phones in working order and IF!!! I get a reply it’s an automated email with answers they don’t help!!! Never in my life felt with a company like this!!! Customer service WHAT CUSTOMER service!!! I WANT in fact NEED my refund.”

Helpful Report

“Pleased with products would of preferred all items arriving at the same time.”

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“Absolute disgrace haven’t received my goods after almost four weeks . No one answer the telephone .one email teply stated you will be contacted within 3/5 days no one responds . One email was so rude from the company nothing since that one which I complained about . They have my money but I have no goods and no way of contacting them. . They should be ashamed of their practices as people are buying things for children with disabilities. I would not recommend this company to anyone . Avoid purchasing from them .”

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“Fab little website with so much choice. Good value and quick delivery.”

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“Thanks for the quick delivery. Son will love his new fidget toys”

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“Great service and product, thank you.”

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“Item stopped working, contacted customer care 3 times, no response received. Would never use again.”

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Hi, I'm so sorry to hear of the problems, if you can please email me your sales order number or postcode to customercare@sensoryeducation.co.uk including the text "REVIEWS.IO" in the subject field and I'll support you with this. Thanks

“We ordered 3 items in October 22. 1 arrived quickly. We then chased the others after several weeks. 1 more arrived about a week later. Since then we have been trying to get the last item - a trike valued at £170 (a lot of money for a small pre-school) but have not got anywhere! Our email go unanswered, We tried phoning the premium number - basically a message to say "send an email" then hung up. Tried phoning free phone number for "new orders" and got a message saying "sorry we are not currently open". There is no live chat option available. Although the products that arrived are great, if there are any issues with the order, there appears to be no way to get it resolved!”

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“Still waiting for all of my order to arrive more than 4 weeks after ordering !”

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“Absolutely good quality products for reasonable price. Delivery was as expected, and will be buying from this website again”

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“I had ordered an item for my granddaughter who has complex needs back in Nov, it had a delivery of mid Jan but i still haven't received it. I have requested many times via email for someone to phone me as it is not possible to phone sensory education this is the worst company we have dealt with. I have now also requested a refund numerous times again no response due to this i have now passed it over to my bank to reclaim the money. Will defo not be recommending this company”

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“Easy website.Ordering is simple and the prices are very reasonable. I was kept up to date with delivery times. Items are perfect for using with children who have different special needs. The quality is excellent and everything was well packed. Would definitely recommend this company.”

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“In contact with all through delivery etc very good”

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“Wide choice of fidget toys and we keep a little basket of sensory toys handy in the kitchen for when the grandchildren come to play and our latest additions are a hit.”

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“i didnt received my order”

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“Thanks for the great support offered when I ordered the incorrect product. Issue dealt with within the hour and helped me place new order which arrived the next day.”

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“I had to chase the order 3 times and no phone line to speak to anyone!”

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“I have never received my order even though I got an email on the 14th of January to say it was on its way”

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“Fidgets galore, I was astounded how many fidget toys they actually sell it’s certainly the most I’ve seen across 10 years of buying sensory toys for my Alex. Delivery was also quick and packaged very well.”

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“I am still waiting for part of my order which was placed almost 3 weeks ago. Very disappointed do far”

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Sensory Education is rated 3.9 based on 1,461 reviews