“Simple to assemble but the roof members were too short and not fitted to assemble square to the vertical panels. I reported this to Shire over the phone and was told that the parts department would be informed. Nobody called, nobody cares. I finished assembling it, introduced additional roof stiffeners because the feather edge boarding was too flimsy and I’m reasonably happy with the result. All these companies are the same. Customer Service is any oxymoron. Once they have your money, they aren’t really interested. Quality is average for the money. It’ll do for now, just don’t expect too much if you have any problems”
“Ordered from Home Bargains where it said "Please allow 7 days for delivery". Delivery was scheduled for a whole month later. I emailed Shire to ask if it could be earlier but didn't receive a reply. Arrived a month later with some damage.”
“Great product, great service.
The only reason not a 5 is the instructions were slightly confusing, making it look like my log store needed to be flush, which was impossible.
Small thing but took a couple more hours of head scratching”
“Really nice chap delivered the 2x woodstores i brought.. on time etc.. i have built them both and i am very happy with them.. easy instructions and very sturdy... excellent quality.. more than happy to buy from them again.. many thanks”
“Easily erected and looks good. However, the pack arrived with one pane of glass missing, insufficient felt to cover the roof (poor quality), and the opening windows needed significant work to release them. Manufacturer claimed they weren’t meant to open despite them being supplied with hinges and window stays! As an experienced DIYer I was able to solve all issues and the finished product is fine. However. . .!”
“poorly made nails had to be removed to make the roof fit othe nais completly missing the main frame of shed. very poor workmanship panels that when assembled were out of square.”
“Very good service and communication with the Company. Delivered when promised and very happy with the log store - just what we needed for a great price.”
“Received a message to say delivery would be between 4.0pm 8.0pm, at 10.00am noticed a person at the front of the house, when I went outside the shed was half unloaded from the vehicle, I tried to tell the driver that as 76year old pensioner I would have trouble carrying it to the rear of the house as I have just had a hip replacement. He replied that it was policy to deliver to the front door and getting it to the rear of the house wasn't his problem as he wasn't paid enough for that. I rang up Shire to complain and was told to put it in writing and they would send me a link, I am still waiting for a link and just feel fobbed off as they have been paid and weren't interested I wouldn't recommend them to anyone else.”
