“The boiled eggs were very nice. However I'm rating as a 2 as when I went to use the poached eggs they'd just frozen into a ball. Very disappointing and expensive”
“Unfortunately my eggs seemed to have defrosted somewhat in transit, I put them in the freezer as soon as they arrived, when I took them out they were all stuck together, I had to cook them all at once and they mostly fell apart, so I was unable to eat them. Very disappointed as I was looking forward to trying them!”
Hi J Dunn,
apologies for your disappointing experience with our product. Normally, customers do get in touch with us with their complaint and we try to solve it by either offering a replacement of a refund. Could you please dm us with your order number, so, we can have a look at your tracking and find out why the product managed to defrost in transit? Looking forward to hearing from you.
Regards,
Sinless Food Team
Posted 1 year ago
Hi Julie,
I wonder if you have received the replacement that we have sent to you?
Thanks,
Sinless Food Team
“Very disappointed. Eggs had been recommended, so made a full order, but wont be eating them. Best was hard boiled egg
Fried eggs both stuck to the pan, so came out as several blobs of white gunge with very little taste. Yolk bit was fairly solid, with a small bit of it runny. Again, not much taste.
Poached egg stayed firm, and was stiill soggy on plate, despite draining. Water had mixed with the yolk, leaving an unpleasant texture.
Sorry! You asked”
Hi S Babington.
We're sorry you don't like our eggs. We're actually a little flattered as you're our first negative review of our product since we launched in October.
You're welcome to try our eggs again in the future, but remember to follow the instructions, as they do cook slightly differently to normal eggs.
Thank you for trying though. We still love our critics.
