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Sissel UK LTD Reviews

4.7 Rating 135 Reviews
93 %
of reviewers recommend Sissel UK LTD
4.7
Based on 135 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Anonymous
Anonymous  // 01/01/2019
Sissel initially sent me the wrong item in error. I phoned them and without any argument, they sent the correct item with next day delivery and allowed me to keep the incorrect item.
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Posted 14 hours ago
The returns process is antiquated and inconvenient. I am still awaiting confirmation that the product has been returned, since the company does not provide tracking information. Otherwise, my order arrived promptly and in good condition.
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Posted 1 week ago
I’m very happy with the product, much less so with FedEx, who didn’t deliver the day they said they would, failed to deliver within the promised time window the following day and indicated they required a signature when they didn’t, resulting in my wife and I ensuring one of us was in when we didn’t need to be.
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Posted 1 month ago
Excellent delivery service I use these cross patch every day and believe they help
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Posted 1 month ago
Didn’t need item urgently but no choice but to pay high amount for next day delivery, which was nearly as much as the item. Delivery wasn’t in fact next day but 2 days later. Complained to customer service who haven’t even bothered to reply.
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Posted 1 month ago
very easy to order and quick delivery
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Posted 1 month ago
I was very impressed with the prompt delivery. I had a mix up of pillow, which was my error and it was very promptly resolved, my new pillow sent and received quickly. The staff member was extremely helpful and gave me great advice. The pillow I have is the Sissel Soft, which after slipping two discs in my neck and being operated on a year ago, I was still struggling with sleep, it is now a relief to have a comfy sleep at last! There are so many types of pillows, I would advise if you are uncertain to call first to talk through options. Staff extremely helpful. Thank you
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Posted 1 month ago
Great service from Sissel. My order was processed and dispatched very quickly, receiving my goods just two days after the order date. The Franklin fascia balls are such good tools, far superior to other fascia/massage balls that I haved used, so it has been good to be able to recommend these to my clients. I highly recommend both Sissel and the Franklin Method balls.
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Posted 1 month ago
Amazing quality products and great service.
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Posted 2 months ago
Finally , got round to purchasing my new pillow. It arrived , well packed and under non descript cover. Best nights kip in months , no aches or neck shoulder pain today !!😃
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Posted 2 months ago
I was recommended this brand by my osteopath due to neck issues… it took a couple of days to get used to this pillow but I now love it , so comfortable and a much better night’s sleep. Would highly recommend this pillow!!
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Posted 2 months ago
Lovely quality soft roller delivered on time well packaged thank you
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Posted 2 months ago
Excellent product good value and dispatched promptly
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Posted 2 months ago
Good thanks as before
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Posted 2 months ago
I like my pillow but wonder why you don't sell them with a second cover - surely eery user needs 2?
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Posted 2 months ago
Website was clear and easy to navigate.
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Posted 3 months ago
Another great transaction with Sissel! Thanks so much .. highly recommend their products and service, top quality all round!
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Posted 3 months ago
No problems with delivery and Sissel Sitfit is exactly as described.
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Posted 3 months ago
Thank you Sissel. Brilliant and efficient service. Courier (Fed-ex) good too.
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Posted 3 months ago
Quick delivery and easy website to order from - products are great and initially recommended by a practitioner years ago but I buy them for myself now
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Posted 3 months ago
Sissel UK LTD is rated 4.7 based on 135 reviews