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Sissel UK LTD Reviews

4.7 Rating 134 Reviews
93 %
of reviewers recommend Sissel UK LTD
4.7
Based on 134 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Anonymous
Anonymous  // 01/01/2019
Arrived on time well packaged
Helpful Report
Posted 1 year ago
Hi I haven't used it yet, yes based on previous pillows it will be great
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Posted 1 year ago
I purchased the Sissel Classic Large Orthopaedic Pillow, which was a replacement for the Sissel pillow I've had for several years. Should have replaced it much sooner! I can't recommend this product highly enough - it gives excellent support, and sleep is improved as it supports the head and neck in just the right position. I even take it on holiday.
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Posted 1 year ago
V.Good service and great at sorting out issues raised once messages aren’t lost to the Junk folder. So I was happy to place further orders with them.
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Posted 1 year ago
Fabulous service. My MOTR arrived the day after ordering, well packaged and very reasonably priced
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Posted 1 year ago
Thank you for the kind review Kate. We pride ourselves on offering a great service so im glad we could again with this order.
Posted 1 year ago
This is my THIRD delivery of Sissel goods and everything went according to plan as in the previous 2 deliveries. Thank you Sissel.
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Posted 1 year ago
Hi Ann, Thank you for the kind reviews. Its always great to get feedback from our loyal returning customers.
Posted 1 year ago
Prompt delivery
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Posted 1 year ago
Thank you for the kind review David.
Posted 1 year ago
Product good
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Posted 1 year ago
Hi Sian, Thank you for the kind review, were glad you love the product and hope you continue to enjoy using them.
Posted 1 year ago
Products too small, flimsy pump valve which broke with minimum effort, back support very narrow. Sissel sitting plus packaging showed signs of previous use, the product itself also had either toe or finger prints on it.
Helpful Report
Posted 1 year ago
Hi John, Thank you for the review. We would like to address the points you raise here; The "Flimsy pump which broke" we have never had this issue before so it seems strange to us as we sell many of the sitfit plus. The "narrow back support" what you ordered was a back pad which works in conjunction with the Dorsaback, the pad is meant to give additional support to the Dorsaback not work as a stand alone product. The "Prints" on the product, Sissel manufacture these products so we can track all the way though the process so not sure how they would have any prints on them, again this is a complaint we have never had before. With all the complaints above feel free to send us some photos and we can try to correct any issues you have. Please send the images to info@sisseluk.com and we will gladly assist you.
Posted 1 year ago
Amazingly quick despatch! Very impressed with the price and the delivery. Will buy from Sissel again as a result 👍🏼
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Posted 1 year ago
Thank you very much for the kind review. We look forward to supporting you with your future orders too.
Posted 1 year ago
Sissel's customer service has been excellent. They have responded to my questions quickly and are very helpful. I have bought a spine fitter for myself and have now set up a trade account so I can purchase spine fitters for my physio and pilates clients.
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Posted 1 year ago
Hi Lucy, Thank you for the kind review, its been a pleasure to support you with your spinefitter purchase and get you set up with an account for anything you will need in the future.
Posted 1 year ago
I just started using this roller and it is strong but also soft.
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Posted 1 year ago
Hi Diane, Thank you for your kind review. Its great to hear how much you love our roller.
Posted 1 year ago
Bought 2 soft-spiked balls - very happy with them.
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Posted 1 year ago
Hi Audry, Thank you very much for the review. Its always great to hear the feedback of our customers and we always get great feedback about the spiky balls.
Posted 1 year ago
Very happy with my Pilates equipment , good value and good products. Only downside was courier
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Posted 1 year ago
Hi Jean, Thank you for your reviews its great to hear your fantastic feedback about out Pilates range.
Posted 1 year ago
Sissel UK LTD is rated 4.7 based on 134 reviews