Skar Audio, Inc. have a Customer Happiness Grade of C. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.
“
This speaker is great and exactly what I wanted a lot of bang for a low price. The quality is great.
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- Steven A
“
Excellent value for the price
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- Brian H
“
I grew up on JL audio, not building what I truly wanted because of the damn price restriction.
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- Jonathan M
“
Easy process and delivery was quick
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- Patrick M
“
Very fast delivery. Items were packaged well. Haven’t tried the speakers out yet, because they are a gift for my grandson.
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- Kimberly R
“
Very pleased with my order. Very fast delivery.
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- Roanne C
“
well the subs are good but my amps been smoking since i plugged it in. i don't think you guys do returns so i'm just gonna deal with it. but it was a decent buy i guess
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- Ejuan J
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I returned them and still waiting on refund to purchase correct ones
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- Robert F
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I’ve never got them. They said they were ship then arrived to my house October 16 but never actually arrived and I’ve haven’t gotten my refund back
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- Johanna D
“
I don't like it, I have 2 12 inch subs at 500 rms and it's cutting off and not preforming good. I would like to get a refund please
”
- Curtis L
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Great service
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- Josh S
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DIYed my subs:
Called a couple times after the purchase arrived for help installing subs and every time I called the person on the other end was incredibly helpful and knowledgeable about their product. 10/10 recommend.
Thank you Skar for your amazing service!
”
- Sawyer R
“
I made a $1000 purchase under the seasonal 15%, then saw the Black Friday 25% sale...since I made the purchase within a week of BF, I contacted Skar Audio to see if I was able to get a credit from the additional savings. Andrew from customer service reached out on Thanksgiving Day and agreed to credit my account! Excellent customer service!
Now I can't wait to get my 2 subs hooked up.
”
- Martin F