Skyway Testing Limited Reviews

Name: Skyway Testing Limited
Address: Kemp House, 160 City Road, London, London
Rating: 4.40

4.4 Rating 769 Reviews

84 %

of reviewers recommend Skyway Testing Limited

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Phone:

01926 266 091

Email:

support@skywaytesting.com

Location:

Kemp House, 160 City Road, London
London
EC1V 2NX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although the kit arrived fairly quickly, I never received the test certificate and it's been 5 days. Confirmation email said will receive within 12 hours. Checked inbox, spam and junk folder. No response from cuatomer service team either. Shocking!”

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Posted 2 years ago

Good morning Sabarna, thank you for your feedback. I have resent the certificate for you along with the timestamp from when this was processed. Hope this clears it up for you. Kind regards Sam

Posted 2 years ago

“The system was easy to use and communication very straight forward. I had some initial difficulties understanding how to return my result but got an instant response to my email request”

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Posted 2 years ago

“Approx more than 15KITS of Day-2 Lateral Flow Test has been booked by me at 17.50GBP in compare to other test provider selling at as low as 12.50GBP. Can you offer me a discount code ???”

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Posted 2 years ago

Good morning & thank you for your email. One of our owners sent over a discount code to you just over a week ago. I have sent you an email. Kind regards Sam :)

Posted 2 years ago

“Brilliant service 👍”

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Posted 2 years ago

“Never got the confirmation after sending negative results checked spam on email. Would rate 2 out of 10”

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Posted 2 years ago

Hi Andrius, thank you for your feedback. I can see your results were processed accordingly. We do suggest checking your junk folder if you have Hotmail. If there is a delay or you don't receive your results you can always email in and one of our team will happily reissue certificates to you directly. Kind regards Sam :)

Posted 2 years ago

“Very good response time and process well explained. It is not simple to select Day 2 service with so many suppliers. I selected right and already recommended Skyway to friends.”

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Posted 2 years ago

“No instructions on submitting the results and was necessary to chase up to obtain information. After that everything went well.”

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Posted 2 years ago

“Professional company easy to deal with”

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Posted 2 years ago

“Test came late in the mail and did not have instructions for how to submit the test for a certificate in the package. Received and email that explained this was an oversight but the email also did not have a proper link to submit. Overall a very clunky process.”

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Posted 2 years ago

“easy to use and results confirmation very quickly”

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Posted 2 years ago

“I used your company but did not get a response that you had received my test and it was fine !!!!!!!!!!!!!!!!!!!!!!!”

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Posted 2 years ago

Hi Folmer, I have looked into your account and we are as yet to receive your results. If you would like to send them over to me at support@skywaytesting.com you can, and I will verify these for you straight away. Many thanks Sam

Posted 2 years ago

“Good evening! I like, fast very easy result after a hours.”

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Posted 2 years ago

“It arrived very quickly but unfortunately I could not get to the UK I did not let me board the aircraft as we do not have a PCR test. Yes I recommend this site is good. Thank”

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Posted 2 years ago

“We nearly had a catastrophy when after submitting our negative lateral flow to Skyway (paperwork not checked by Ryanair on departure) ! We arrive in Krakow where there was a huge queue. We suddenly realised our certificates both showed “failed“ - knowing our tests were both negative ! Whilst in the queue at Krakow we emailed Skyway asking them to call us urgently and they did!! Then emailed us our negative certificates - Just in time to clear Krakow passport control desk!!!”

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Posted 2 years ago

Hi Sylvia, thank you for your feedback it was myself who dealt with your issue with your daughter on the phone. We have to have the passenger locator code on the test cassette, which many people forget to do, so an email goes out advising to reupload their cassette with this written on. I believe that we could make this clearer for our customers so I will escalate it. We want the testing process to be as easy as possible for our customers. I am glad all was ok and hope you both had a wonderful trip :) Kind regards Sam

Posted 2 years ago

“I returned from holiday today expecting my test kit to have arrived and it has not. Where is it?”

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Posted 2 years ago

Hi Wendy, i'm sorry to read this. I have emailed you. Kind regards Sam

Posted 2 years ago

“I arrived home on Saturday test kit arrived on Tuesday. So a day late, then had to go online to get information. Paid £19.99 very poor service.”

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Posted 2 years ago

Hi David, thank you for your feedback. I have sent you an email. Many thanks Sam :)

Posted 2 years ago

“The ‘Next ‘day’ delivery promised took 4 days! We found it difficult to know what to do once we had done the test. Although it is all changing soon it would have helped to have had simple instructions included with the kit. Once we found out what to do Sam dealt efficiently with our test.”

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Posted 2 years ago

“Very Good prompt service”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“test kits arrived next day for our family holiday. Sam helped us through each stage of the verification of our fit to fly certificates. 5 star service, highly recommended. Sam is an absolute credit to this service, her willingness to go above and beyond to make this a painless and seamless exercise was a particular point of happiness for me and my family”

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Posted 2 years ago

Skyway Testing Limited is rated 4.4 based on 769 reviews