“I had a great experience with Spiral. The staff were incredibly friendly and helpful, answering all my questions promptly and with a positive attitude. Their excellent customer service made the entire process smooth and enjoyable. Highly recommend!”
“The arrival of my bag was delayed but I received very personable apologies and options for recompense. I chose an arlo bag, which I didn’t know I needed-it’s a perfect size for dog walks and has lots of useful pockets . I am very impressed with the quality of the bags and due to the great customer service am glad I bought direct from Spiral rather than another supplier.”
“I love my new bag; really sturdy, carries all my work stuff and lovely material. My only gripe is the pockets for my water bottle are quite small, so my normal bottle doesn’t fit which it does in most bags. Really fast delivery and excellent customer service.”
“Happy with the bag, fits everything I need in there. Comfortable as well. Even after some shipping issues I was reached out to with options immediately which I appreciate - great communication”
“Fantastic on-hand service. The bag is great, but I was more impressed with Scott and the team and how they handled a delay in the order. I cannot fault them. I will buy again”
“Didn’t really deal with the company. Was directed to the website from an instagram advert. Got a good deal though and they have sent emails about details of the history of the company which are interesting and seem to have a genuine and personal touch. Sent the bag in good time and gave me clear and timely updates about my order.”
“Love the bag I ordered. Comes as advertised and is very functional. The only thing I would have liked is if the side bottle holders weren't as tight and narrow.
Good customer service and decent delivery time.”
“I was so excited when I ordered.. and I wasn’t disappointed! What a great bag! It is huge and is so well made! There is nothing to dislike, it is everything we wanted in a waterproof back pack.. thank you Spiral x”
“Great rucksack! Loads of space and separate pockets so things don’t get ‘lost’ in the bottom of your bag!
Comfy to wear even when the bag is loaded up.
Customer service and communication with this company has also been excellent.”
