“Lots of items to choose from, good variety and price is good considering the quality offered.
Also, simple website to use and quick delivery.
An excellent customer experience.”
“Excellent bag, but even better customer service. After a mix up on my part about a delayed order, I emailed Spiral and received a prompt response. The bag was then delivered with a free gift in recompense for the delay.”
“One of the best online companies I have ever dealt with. Seamless purchase and the two bags I have purchased arrived within 36 hrs of placing the order.”
“One of my friends has been using a Spiral bag for quite a while. I've been impressed both by its waterproofing but also that it is hard wearing.
So I've bought a backpack for myself and it has been great in the mixed weather we get up here in Scotland.”
“I ordered this backpack fir my daughter - she was delighted with this item, perfect for work and travelling, plenty of space and compartments for ipad, phone, notes etc - will certainly use again”
“I really like Spiral bags as an alternative to the mega expensive bags on the market. They look expensive and mine is probably the most comfortable rucksack I’ve ever owned. I tried and tested it during a recent and extremely long weekend in London. It was perfect!
My only complaint is that when my Olso rucksack arrived, the popper on the top that holds the two straps together didn’t/doesn’t work. I emailed Spiral and messaged them on Instagram about this fault, but didn’t hear anything back from them to this day.
Other than that, fantastic bags!”
“I made an order 14 days ago, no sign of any delievery and I have received no updates, now that are asking me to leave a review, I haven’t received the bag so I can’t say much but the picture is quite nice.”
Hi! This non-delivery of the package was brought to our attention the same day as this review.
In replying to your email we immediately resolved by re-sending the order for next day delivery.
Thanks,
Spiral
“The bag is good from a visual perspective. But it won't stand up to every day heavy use. I have had the bag for a week, it already has a scuff on the front from the train and the clips (for the top pouch) feel very thin and are bound to break under pressure. But it is a very athesticlly pleasing bag.”