“This system is so easy to use. I love how it is bespoken to MY needs and that I don't have to run several different packages to get answers. Everything I need is just a click of a button away.
The support team at Statii are brilliant, dial the number and a real person speaks to you!!! no answer phone or options with this product.
Fantastic product would highly recommend to any business.”
Thanks for the positive feedback, our mission is to ensure our customer service matches our quality product. A lot of businesses today forget good old fashioned customer service.
“Statii is a user friendly system with easy assess to it's functions. The ability to upload and export into Excel is great when abtracting data.
Support team are very helpful and quick when dealing with queries regarding personal changes to suit the bussiness needs or positive development of the whole system.”
“Statii is user friendly and helped us with our materials and resource planning. Without it we would have struggled to achieve ISO9001. A friendly and helpful support team that are always willing to assist.”
“We have been running our manufacturing business on the basis of Statii for over four years now. Over time we have aligned our operations more and more with the Statii process, which says a lot about what a good process it is. The thing that really makes Statii great though, is the support we get when we phone in. It is so refreshing to get support from people who actually know their own product and aren't afraid of coming onto our PCs here to sort something out.”
Hi Simon, as you know your business works very differently to most of our clients but as you have proven over the years having a little foresight and open mindness has allowed it to be a valuble tool within your business. thanks for your continued business.
“Statii have proven themselves to be a friendly and customer focused company offering a well thought out MRP software. They offer a bespoke service enabling the customer to undertake some fine tuning to suit their requirements.
The whole service is easy and friendly.”
“I’ve had the pleasure of working with Statii recently, and I must say, their service is top-notch! From the moment I reached out with my query, their team displayed utmost professionalism and knowledge.
The support staff was not only prompt in their response but also incredibly patient in guiding me through the solution. Their expertise was evident as they efficiently resolved my issue.
Kudos to the entire team at Statii for their outstanding service. I highly recommend them to anyone seeking reliable, efficient, and friendly support for their software needs!”
It's a pleasure working with you and the team Dan. Great to see its settled in your business on the second attempt. It's really all around your attitude to making it work.
“Our transition over to Statii has been straightforward and painless. The schedule element has meant we have now total control over the work produced by our engineers so we can prioritise urgent orders and keep our customers happy.
Our contact for Statii has been there everytime we needed them to explain something and solve any issues.”
Thanks Matt, we understand the need for our clients to have instant answers to their queries so appreciate your comments on our telephone customer support.
“So far Statii has been fantastic.
Our company has been using spreadsheets for as long as they can remember, and with the business getting bigger and better, it was overwhelming to keep on top of multiple data streams.
Statii meant that all this information could be kept in one place and located easily, meaning less time wasted.
We are particularly impressed with the Shop Floor Data Capture, we have the possibility of having orders completed and invoiced a lot quicker than when we were using spreadsheets to capture data.”
Thanks for taking the time out to give feedback Tom, I personally read these and take on board our valued clients opinions. Really pleased to hear it's working well in your business.
We plan to offer the ability to show custom fields on the documents in the near future, if there are any you need us to look at in the meantime, give our team a call.
“Great company who are very knowledgeable of the software features and the industries it is used in. The team are super helpful and available to speak over the phone any time which is great in todays world.”
