“Service is pretty good and I love the clothes but having to pay 15 euroâs myself just to return something when the clothes themselves are already expensive as is is a little dissapointing.
They should defintely have a free return adres or provide a shipping label to the customer. I ended up playing almost 25 euros on just shipping.”
“i have ordered shorts it came with black spot on it a little dirty, and you did not offer any rabat for the next order or something which is not nice”
“MY FAVORITE CLOTHING BRAND OF ALL TIME! Been supporting Stay Cold for many years now and they never disappoint! The quality is seriously outstanding. Stay Cold clothing is all I wanna wear! Youâre absolutely getting what youâre paying for! You got your eyes on something just buy it you wonât be disappointed:)”
“With ordering more than 10 times from Stay Cold all I can say is i have 0 complains.
Clothes are dope, quality is insane. Keep on doing a good job people”
“My first order 2 years ago thrilled me - I chose designs I absolutely loved and received items of excellent quality (I ordered 3 t-shirts, 3 pairs of socks, 1 hoodie). But... Recently one of those t-shirts fell apart into rags - it turned out that the bleaching process during production severely damaged the fabric, and it tore despite following all care instructions and handling it carefully on my side. Other 2 t-shirts and hoodie - perfect.
Then, a half year ago, I ordered another hoodie and one more t-shirt. The hoodie was okay, but much worse than my first one; I was only not disappointed because of a huuuge discount. The t-shirt arrived in terrible condition, with several holes. I paid only 10 euros for it, but I would have rather bought a hole-free t-shirt for 10 euros.
The last order a week ago - a t-shirt for 45 euros arrived with a hole. The fabric feels worse than the same model I bought 2 years ago. But the main thing - A HOLE! In a 45-euro t-shirt. Are you serious?
Now I'm very disappointed and doubt I'll order again.”
“No mention of extra charges on the website
No mention of where the company is based
Minimum contact
Unhelpful
Still awaiting a ÂŁ230 refund 1 month later
Avoid!”