“Stay Cold is incredible, trust me.
(What I will describe has happened to me only once with them, and I don't think it represents the good quality they always provide. I am describing a problem with one of their products after years of purchasing without problems from their store. There is always a product that can turn out worse; from there, the problem is not the product, but instead that they can solve it as soon as possible.)
I've been a customer since 2016, and on the last shipment's arrival, one of the items was in poor condition after being washed for the first time. I contacted support with all the details about the problem. In less than a day, I had a response with the corresponding refund. I have always trusted Stay Cold as a good brand, which will continue to be that way. These actions have made me even more loyal, and I hope they continue like this.
Great job, team!”
“Retour wurde nicht bezahlt, Kundenservice war ok. Riesiger Aufwand für ein völlig überteuertes Shirt, in jedem Fall meine letzte Bestellung. Ich unterstütze dann lieber andere Label.
VG”
English
