“I love my Stockingaid. I could not get my compression socks over my toes. The leg I have a blood clot in had my knee replaced 2 1/2 years ago and I still can’t bend it. It took me a few times to get it on. I watched the video 3 times before I got it right. When I received my order the mat was missing. You folks replaced it Tessa was amazing. UPS Courier Company provided terrible service. When I received the box. It was tore open and the packaging tape was split open. So I believe either Customs opened the box and didn’t tape it back together. Plus there was a big hole in the box. No surprise that something was missing. I’m surprised more didn’t fall out of the box. I called them to complain; but, didn’t hear back from them.
Keep up your great products and service.”
“it's been the best investment that I've made....
It works so well and has decreased the time and the pain I had while trying to put on compression socks.”
“I ordered this 2 weeks ago and do not have any tracking information of when it will be delivered
Tracking # 1Z408T2T0437102433
I've sent Tessa Dubbeldam several emails and have not heard anything
In the next several days if I do not hear when this will be delivered, I'm calling my CC Company
and tell them this is a FRAUD and to cancel my payment.”
Dear Donald,
I'm not sure why you say you haven't heard anything from me, as I have sent at least 4 emails..
UPS was not able to deliver the package and I'm not sure why. Therefor they asked our fulfilment partner to share your phone number ASAP, so they could give you a call to arrange something about the delivery. I only received your phone number 2 days ago, so then I immediatly forwarded this to UPS.
They are trying to get in touch with you since the 22nd, and therefore needed your phone number. Another option was to call your local UPS office yourself, so you could give them the details they needed to be able to deliver the package.
I emailed you on the 22nd with this request, because that's when I received the request from UPS. Then you sent 3 emails during the weekend and over Christmas which I did not reply to because the office was closed because of these holidays.. After Christmas, I opened my inbox, noticed your emails but you did not share your phone number, while that was the thing I needed.
I am very sorry for you that UPS has not been able to deliver the package yet and will follow it up again today to check the current status, as I expected it to be deliverd by now since I was able to share your phone number with them. I hope it has not been returned to sender by now. Please contact your local UPS office so you can check if the package is still there.
Your accusations of fraud and scam are totally unfounded and I do not understand why you are saying this. Please contact your local UPS office. Why would I ask you to contact UPS if we were fraudsters? Then UPS would also be part of the scam?
If the package was returned again, we can send it again. However, then we still need to know why UPS was not able to deliver it at your address because otherwise we will have the same issue again.
Kind regards,
Tessa Dubbeldam
“I am so pleased there is a sock donner that I can use with my injured hip. It took me a couple of times to get the device to work smoothly, but it works great now. The customer support was very valuable in making sure I had the correct size and was using it properly. Thank you.”
Thank you so much for your 5-star rating of Stockingaid.com! I am so glad that you found the stocking aid helpful and that you were able to get the support you needed to use it properly. It's so rewarding to hear that you are using the product to ease your hip injury. Thank you again for your kind review!
“I ordered the "Steve Complete" but received the wrong product initially. However, the company rep was outstanding in correcting the error and I promptly received the Steve Complete I ordered.”
Thank you so much for your 5 star review, Frederick. I'm really glad that you had a positive experience with us, especially considering that you initially received the wrong product, because our warehouse made a mistake. I am glad you are very satisfied despite this mistake. Should you ever have any questions in the future, please let us know as we will be happy to help!
“This device is fantastic. It was so difficult bending over to put on my compression socks. Sometimes, I'd even refrain from wearing them because of that difficulty.
Now, I wear them daily because this device makes it so easy.
Trust me, you'll be glad you bought one.”
Thank you so much for your 5 star rating, Arthur! We are so glad to hear that you’ve found our Steve Complete stocking device to be so helpful with putting on your compression socks. If you have any questions in the future, do not hesitate to let me know :)
Tessa - Team Steve Originals
“Sehr geehrte Dame und Herren, gestern erhielt ich das Produkt "Steve Easy On". Zunächst vielen Dank für den sehr schnellen Versand! Das Produkt hat mich begeistert und meine Erwartungen übertroffen. Es ist leicht zu benutzen und schont Körper und Material... Bisher war das Anziehen der Kompressionsstrümpfe eine "Quälerei". Jetzt funktioniert es mit ein wenig Übung wunderbar und kinderleicht. Die Anwendung der Kompressionsstrümpfe wir dadurch zur gern ausgeführten Routine, was vorher nicht unbedingt der Fall war... Meine Ärztin wird ebenfalls sehr zufrieden sein. Der Artikel ist unbedingt empfehlenswert für Menschen welche täglich Kompressionsstümpfe tragen müssen und noch gut beweglich sind. Vielen Dank und viele Grüße!”
Dear Peter, thank you for your review!
If you have difficulties placing the ring, please send me a message at hello@stockingaid.com so I can see if I can help. There're different techniques doing this, depending on the type of stockings you wear and I love to see if I can make it easier for you!
Kind regards, Tessa Dubbeldam
“Steve Complete is a Game Changing Product for Those Who Wear Compression Garments !!!
For years, and after 6 hip replacements on the same hip, I've struggled with the traditional sock aids. After my surgeries, I had to depend on someone else to help me get the Thigh High Compression Garments on my legs in a way that would prevent me from breaking the 90° hip precaution.
Now, I can get them on Safety by Myself.
Also, Your Customer Service is Outstanding.
Thank You !!!”
Thank you for your 5 star rating of Stockingaid.com, Stephen! And fantastic you are recommeding us to your Physical Therapist, that's a great compliment :)
“The website was easy to use and to find what I was looking for. I received a lot of information after buying with instructional videos to help. thanks for that!”
“For the aides that are on the market Stockingaid is the most practical solution in that you don't have to be a contortionist to use it. The sleek plastic foot guide makes a great deal of difference. You end up sliding your foot down and out into the stocking. If your foot is not almost perfectly aligned the best you can hope for is a rather painful experience.”
Dear Rodger,
Thank you for your review and I'm happy you like the product we created. :)
It is certainly not meant to hurt when you use the Steve.. We made it availble in 4 different sizes, where the calf circumference is leading and next to that the foot width is important as well. Of course I don't know about your specific sitution, but I'm happy to check if you are using the right size or happy to help you with some tips & tricks for use of the steve in case of an uneven foot shape. You can always contact us at hello@stockingaid.com.
Best,
Tessa
Thank you so much for the 4 star rating, Tara! We are so glad that you found our website easy to navigate and that the informative videos were a big help. We appreciate your support!
“This makes it so easy to put on my thigh high compression socks! Even the heavy compression socks. It is amazing. I have arthritis in hands and without this aid my husband and I had a tough time trying to get them past ankle. Then with the Stocking aid, what a huge difference. So easy on and off. Thankfully we ordered one and now it is so easy.”
Thank you Peggy for your wonderful 5 star rating. I am thrilled to hear that you have found our product to be so beneficial for putting on your thigh high compression socks, even the heavy ones! It is great to hear that you and your husband have found ease in using it now, after struggling with your arthritis in your hands before. Your review is greatly appreciated.
“It is easy to use but takes some practice. I have open-toe compression socks after having knee surgery so the challenge is not pushing my toes out the hole and having the sock come up too far. The one problem I discovered was measurements before and after surgery changed due to swelling but as long as I could get the socks up to the base of my knees I could successfully pull them up the rest of the way. I could NOT use the collar to remove the sock however, my knee was too swollen.”
Thank you so much for your 5 star rating of Stockingaid.com!
Regarding the doffing; you do not have to put the ring that high. You can put it a little lower as well. Did you try to put it a little under the thickest part of your calf? First fold down the stocking a bit, then put the ring around your leg and then fold back the stocking over the ring. Then you can use the stocking aid to push down the stocking. This might be the solution for you :)
“I bought this product for my mom, and she LOVES it !!!! Putting on those compression socks are very difficult..my mom is 86 and i am so thankful for your product..”
Thank you so much for your 5 star rating of Stockingaid.com, Lori! It's great to hear that our product was able to make it easier for her to put on her compression socks. Thank you for your kind words, we are thrilled to know that our product has been useful.
Posted 1 year ago
Thank you so much for your 5 star rating, Lori! We are so glad to hear that your mom loves the product! It's great to hear that we were able to help make putting on compression socks easier for her. We really appreciate your feedback and we're so glad that you're happy with your purchase!
