“Bought four pairs of these socks in size large. I’m a size 9, so I thought these would be the right fit.
Unfortunately, I’ve found the socks incredibly tight around the middle of my foot. After a few kilometres, they become very uncomfortable to the point that I had to stop my run, go back, and change into an old pair of running socks.
I’m very disappointed with these. The advert promised so much, but unfortunately they just didn’t work for me. Having bought four pairs and already disposed of the packaging, I can’t send them back, so into the bin they go.”
Hey Mark,
Thank you for your review, and we're really sorry to hear you've had this experience with our socks.
We've reached out to you personally so we can look into this further and see how we can help.
Best,
Alice
Hey,
Thank you for your feedback, and we're sorry to hear you're still experiencing blisters!
Please reach out to us directly, we'd love to find a solution for you.
Best,
Alice
“I wanted to wait a few days and get a long run done in the socks before sending a review. I’m in training for a marathon and was getting blisters with my previous socks and shoes combo. I did 18 miles today in my SUMS (and same shoes) and no blisters whatsoever. The socks are great and my feet feel like they’re getting a hug as soon as I put them on. I think I might be converted!”
“Theyre cute and i feel so comfortable wearing them. Bough some for my friends too so we’re all matchy. Also, amazing customer service— I thought royalty mail lost my parcel and they saw through it that it could still be delivered”
“Sums is my first pair of proper running socks. And they haven't disappointed me. Have been out on few runs now and I can say that this is first time when I don't think about my feet. Nothing is rubbing and I have been blister free. Highly recommend. I am size 40 so right on the edge is size small - I probably will go a size up in my next ones.”
“Sadly had to return them as they were incredibly tight. I’d say I’m of average height and weight but I wasn’t even able to pull them up without them digging in too much. Cute design and lovely colours but the cut was not for me. Be prepared to pay return, it’s not included.”
Hi,
Thank you for taking the time to leave your feedback.
We're really sorry to hear the socks weren't the right fit for you. We appreciate your comments, and we'll be sure to pass them on to our product team.
Regarding the return, thank you for highlighting this. We have been looking into it and have now updated our returns process, so returns are now free for UK customers.
We appreciate you giving SUMS a try and hope we'll have the opportunity to welcome you back in the future.
Best,
Alice
“Sums socks are really good. Blister free, great quality material, comfy, light weight. These socks are great for running. I’ll be buying some more. I highly recommend.”
“I love these socks for running. The best thing about them is that I never think about them when I’m running. The reason I didn’t give 5 stars is because they are so incredibly difficult to get on.”
“Delighted with these socks - I bought two pairs and am considering purchasing more. Lightweight, well made - I'm yet to have a blister and am putting them through their paces on the trails. Highly recommend.”
