The Flower Shops Network Reviews

Name: The Flower Shops Network
Address: 367 Winchester Rd, Southampton, United Kingdom
Rating: 4.01

4.0 Rating 554 Reviews

73 %

of reviewers recommend The Flower Shops Network

Company Reviews

Questions

Metrics

4.0

Based on 554 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

020 3808 3818

Email:

contact@theflowershops.co.uk

Location:

367 Winchester Rd,
Southampton
United Kingdom
SO16 7DJ

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The Flower Shops Network 5 star review on 5th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order arrived on time and was much appreciated by the recipient. A photo received of the flowers looked identical to what was ordered. Good job.”

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Posted 2 years ago

“Very happy with flower shop as delivery was awkward but she spent a bit of time finding my wife at hospital,much appreciated flower shop.👍👍”

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Posted 2 years ago

“Great service and Quality Delivered on time which made the occasion very special Thank you I would recommend easy and simple process”

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Posted 2 years ago

“Beautiful flowers delivered same-day within a few hours of ordering. Superb.”

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Posted 2 years ago

“Firstly delivery was very quick, just a few hours. But, the flowers they received didn’t even slightly resemble the picture of what I ordered. I specifically picked the pastel purples without Lilly flowers for a reason.. What I received was pink and full of lillies, why even bother with pictures?”

Helpful Report

Posted 2 years ago

I'm sorry to hear that the flowers that you ordered did not resemble the brochure product. Unfortunately as stated on our website and email notifications, on certain products, we may have to make substitutions depending on availability. For this we apologize, in this case, the substitutions happened to be Lillies. We endeavor to produce a bouquet that can be delivered on time and with a high quality and value contents, I will of course be reaching out to our partners and sharing your feedback to try to avoid further dissapointment in the future.

Posted 2 years ago

“I am so happy with the lovely service received and the beautiful flowers delivered to my daughter.. and the pretty card with my message x She has just sent me a photo of the flowers and nearly two weeks later they are beautiful”

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Posted 2 years ago

“All OK, delivered on time as promised, good information re delivery status. A bit expensive for what it was is the only negative.”

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Posted 2 years ago

“Excellent service and lovely bouquet as described delivered on time”

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Posted 2 years ago

“Very good from start to finish. Easy to order and plenty of choice. Good communication, was informed once flowers had been delivered. Would definitely use again”

The Flower Shops Network 5 star review on 6th December 2022

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Posted 2 years ago

“Very prompt service and delivery. Thankyou”

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Posted 2 years ago

“The flowers were delivered promptly on the day requested”

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Posted 2 years ago

“Order an arrangement for a 70th birthday. It was lovely, and pleased the recipient. Delivery was excellent”

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Posted 2 years ago

“Delivered in time frame given. Recipient says they are beautiful flowers.”

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Posted 2 years ago

“A beautifully presented bouquet of flowers.”

The Flower Shops Network 5 star review on 5th December 2022

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Posted 2 years ago

“Very pleased with the order process, by phone, very efficient, outlined all items necessary, cost of flowers and delivery, where to leave if no one there. Email confirmation of order, email confirmation when delivered. Didn’t see order but recipient delighted and loved the flowers.”

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Posted 2 years ago

“I ordered flowers at 1 pm online, and by 4pm - the flowers were delivered to my hotel room... all ready for me to take to my daughter's winter graduation the next day. I was absolutely thrilled the sumptuous bouquet, the festive array of beautiful roses in rich fall colors. My daughter was surprised and thrilled at the sight of it. Thank you for your excellent help in making the occasion special !”

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Posted 2 years ago

“Great service. Very quick delivery. I was told the flowers were beautiful. Will use again.”

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Posted 2 years ago

“Amazing service, delivered the same day. Flowers were beautiful and fresh. Will be ordering again soon. Couldn't recommend them enough!!”

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Posted 2 years ago

“Nothing delivered”

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Posted 2 years ago

Our apologies for not being able to fulfill your order, we have investigated this, and thank you for reaching out to us privately to bring this error to our attention. Customer Service Team

Posted 2 years ago

“I was very happy with my order. It was easy to order ( via phone ) - and was delivered on time. The card was correct and I'm told the flowers and arrangement were lovely ! Many thanks to all involved. I will use your service again !”

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Posted 2 years ago

The Flower Shops Network is rated 4.0 based on 554 reviews