The Flower Shops Network Reviews

Name: The Flower Shops Network
Address: 367 Winchester Rd, Southampton, United Kingdom
Rating: 4.01

4.0 Rating 554 Reviews

73 %

of reviewers recommend The Flower Shops Network

Company Reviews

Questions

Metrics

4.0

Based on 554 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

020 3808 3818

Email:

contact@theflowershops.co.uk

Location:

367 Winchester Rd,
Southampton
United Kingdom
SO16 7DJ

Write Your review

Tell us how The Flower Shops Network made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Flower Shops Network 5 star review on 5th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered flowers from Sweden to my friend in Laindon, Essex. Never have I been so pleased over the likeness to the original picture on their website!! The bouquet delivered was absolutely gorgeous!💖🥰 And my friend loved it, and the box of chocolates that I added! I am so very happy and will use you again!!!! Thank you!! I hope my picture gets added ok. I have put the websides picture (right) next to the delivered one, so you can compere!!”

The Flower Shops Network 5 star review on 14th November 2022

Helpful Report

Posted 2 years ago

“Had an issue with the flowers being delivered instead of the delivery driver giving them to the person ordered for they where handed to a building receptionist who had no idea who the person was i ordered them for so flowers had been taken by someone else which I found out today”

Helpful Report

Posted 2 years ago

Thank you for sharing your feedback today, I'm sorry to hear the flowers took time to get to the recipient. We encourage you to place a note in the "Delivery Notes" section of our booking site, this is an area where you can give specific instructions for the driver to see and act upon. Although I shall be making enquireys into why the recipient's name was not stated to the receptionist that day, as this would seem to be an obviouse thing to do when delivering flowers. Overall please accept our apologies on behalf of our team here, I hope that your next order is received in a timely fashion. Customer Service Team

Posted 2 years ago

“I was desperate to send flowers on my daughter's birthday. I tried several websites as I live in London and she lives on the Isle of Anglesey. Several shops advertised same day service but in fact could only provide next day service. The Flower Shop came up trumps in every way and my daughter was delighted with her bouquet.”

Helpful Report

Posted 2 years ago

“Delivered on time as promised, flowers were as described on the web site. Thank you”

Helpful Report

Posted 2 years ago

“I'll be honest, the flowers that arrived were beautiful, however, NOTHING like what I ordered, was after bright bold happy colours, and what my friend received was pretty, but far from the cheerful array I ordered.”

Helpful Report

Posted 2 years ago

Good Afternoon, Thank you for your valued feedback, we do pay close attention to all feedback here at The Flower Shops. We will be attempting to contact you soon. Until then, please accept my most sincere apology. Sincerely, The Flower Shops Team

Posted 2 years ago

“Delivered on time and friend very happy with flowers.”

Helpful Report

Posted 2 years ago

“My parents were delighted with the beautiful flowers”

Helpful Report

Posted 2 years ago

“Was pretty disappointed when I ordered flowers purely for the sunflowers inside and when they were delivered there was no sunflowers! £50 for something I ended up not wanting at all. Was pretty upset, and wouldn’t buy again.”

Helpful Report

Posted 2 years ago

Hello, Thank you for your valued feedback, we do pay close attention to all feedback here at Bloom Local. To ensure we can maintain a high standard of service we shall, of course, be reaching out to you privately, and together we can make amends for your disappointment this time. Sincerely, The Flower ShopsTeam

Posted 2 years ago

“I didn't think the bouquet justified the price. It was not like the photo and I appreciate you cannot replicate the exact plants. Rather disappointed.”

Helpful Report

Posted 2 years ago

“On first impression when we arrived in our room the flowers look lovely , but after 2 days the roses were already dying and by monday they had died . not good for £69 very disappointed . sorry for this review but ,i have had time to message as i have been very busy . Ian manby”

Helpful Report

Posted 2 years ago

“Some had minimal leaves/flowers due to being bashed about in transit.”

Helpful Report

Posted 2 years ago

Hello, Thank you for your valuable feedback. We are truly sorry your experience was not to your satisfaction. This does not reflect the standard we hold ourselves to, and for this, we’re deeply sorry. We will be attempting to contact you soon. Until then, please accept my most sincere apology. Sincerely, The Flower Shops Team

Posted 2 years ago

“Great short notice delivery from your selfs . Flowers where well fresh and even better then they looked in the photo online . My partner was well pleased getting them .”

Helpful Report

Posted 2 years ago

“Delivered as promised, good value.”

Helpful Report

Posted 2 years ago

“My partner was over the moon with her flowers.she said they were gorgeous.very very please with them thank you.”

Helpful Report

Posted 2 years ago

“Delivered same day and flowers were beautiful”

Helpful Report

Posted 2 years ago

“Great flowers, delivered at just the right time.”

Helpful Report

Posted 2 years ago

The Flower Shops Network is rated 4.0 based on 554 reviews