“5 Star Rating!! First time purchase of some lovely postcards. Quality is excellent, transaction was very smooth and delivery was fast and with no hassles.
Thank you, love my items and hope to buy from you again soon.”
“Unclear advertising and then rude when asked for a refund with an out and out NO. When I was polite and even offered to purchase another thing with the money I spent discounted. I have never been replied to with such rudeness and I spend a lot of money on purchases via mail DO NOT USE THIS COMPANY”
Customer DID start off very polite but changed tone quickly when I pointed out his clear error that was not our fault on a £5 order (customer ordered a £5 wallpaper sample and claimed that we made it look like it would be a full roll despite having "sample" clearly stated on the product name and further description on the product page).
His tone quickly changed to anger and threatened a media rampage to soil our reputation over it. I don't regret how this was handled and will take a 1 star review over folding to unreasonable customers.
“Love my prints from The Gallery Wall, beautifully produced and well packaged and delivered quickly. Would and have been back for more buys, would definitely recommend”
