Thank you for your feedback. We've checked the tracking details for your order and the package is showing as having been delivered 2 days after it was sent. If you could contact our customer services team they will be happy to look into this for you. The email address is custserv@theidbandco.com
Thank you so much for your amazing 5-star rating of The ID Band Company! We truly appreciate your kind words and are delighted to hear that you like our wristband.
Thank you so much for taking the time to give us a fantastic 5-star rating! We appreciate your support and are thrilled that you found our ID bands easy to adjust and wear.
“Bracelet was bigger than advertised. I was very careful with the measurements. I had to return it at my own cost to get it to the size that I ordered.”
Thank you for your review, you ordered a bracelet in the size 7.25 inches and the bracelet we sent out to you measured from end to end 7.25 inches. You also confirmed in an email that the bracelet you received measured 7.25 inches.
Thank you so much for taking the time to give us a five-star rating. We truly appreciate your positive feedback and are thrilled to hear that you found our service to be very fast and easy to use.
Thank you so much for your incredible 5-star rating and positive review of The ID Band Company! We truly appreciate your feedback and the time you've taken to share your experience.
Hi Eric,
We're sorry to see that you have given us a 1 star review. We are a UK based business and when you placed your order online you were given 2 delivery options as you are outside of the UK. The first delivery option was express which takes 3 working days to arrive, the second economy, which takes up to 20 working days. You selected economy and also ticked the box that says you understood packages can take up to 20 working days when economy is selected. It has currently been 10 working days since your order was dispatched.
Thank you so much for your fantastic 5-star rating of The ID Band Company! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us.
“Band Good serves its purpose. Only fault is the end of strap that tucks in slot doesn’t stay tucked In All the time it sometimes flicks out and makes it not as secure.hence 4 stars not 5.
May be more secure if yu had a smaller wrist and could use different hole to fasten .”
Thank you so much for your 4-star rating! We truly appreciate your feedback and are thrilled to hear that our band serves its purpose well. We apologize for the inconvenience you experienced with the end of the strap not staying tucked in all the time. We will definitely take note of this and work towards improving it in the future.
Thank you so much for taking the time to give us a 5-star rating. We truly appreciate your positive feedback and are thrilled to hear that you are satisfied with our products.
“Really happy with my new medical ID bracelet. Its comfortable to wear, looks nice on and most importantly it makes people aware that I have diabetes should the worst happen and I were to become unwell. Really pleased with my purchase and would highly recommend.”
Thank you so much for your kind words and for giving us a 5-star rating! We are thrilled to hear that you are really happy with your new medical ID bracelet.
Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support and are thrilled to hear that you're happy with The ID Band Company.
Thank you so much for leaving a 5-star rating for The ID Band Company! We truly appreciate your feedback and are thrilled to hear that you had an excellent experience with our customer service.
