As we are a UK company orders that are placed outside of the UK may take longer to arrive. We do provide you with two shipping methods at checkout FedEx international priority which arrives within 3 business days or Royal Mail international Economy which may take up to 20 working days to arrive. You chose Royal Mail international Economy and therefore your order may take the 20 working days to arrive, if you have not received it by this time please send us and email and let us know.
Dear Clare, Thank you so much for your 5-star rating!
It means a lot to us that you have always trusted us for all your medical needs. Our team takes great pride in providing quick and efficient service, while ensuring excellent quality. Your kind words reaffirm that we are on the right track.
Once again, thank you for choosing The ID Band Company. We look forward to serving you in the future and providing you with the same level of satisfaction.
Best regards,
The ID Band Company Team
“I'm very impressed with my band so far. I had bought a different type, with printed words and it didn't last at all. The engraving on this one is obviously meant to last and I'm very happy with it indeed. I wear it all the time after having had a very distressing situation with an asthma attack whilst swimming and not being able to tell anyone what the problem was.”
Dear Deirdre, Thank you so much for your 5-star rating! We're thrilled to hear that you are impressed with your band and that it has proven to be a reliable option for you. Your satisfaction with the lasting engraving makes us proud of the quality we offer. We understand how important it is to have a band that you can trust, especially after a distressing situation like the one you mentioned. It's great to hear that you now feel safer wearing it at all times.
Thank you again for choosing us and for sharing your positive experience. We truly appreciate your support!
Best regards,
The ID Band Company
Dear Peter, Thank you so much for your 5-star rating of The ID Band Company! We are thrilled to hear that you had a great experience with us.
We truly appreciate your kind words and are delighted that you found our product and service to be great and superb. It was our pleasure to assist you in sorting out the band sizing with just one phone call and ensuring that it was delivered to you promptly within 2 days.
Your loyalty as a customer means the world to us, and we are always ready to provide you with top-notch service. If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Thank you once again for your wonderful feedback and for choosing The ID Band Company. We look forward to serving you again soon!
“Have been purchasing the silicon medical conditions wrist bands for 10 yrs (3 of us here with autoimmune conditions). Prompt efficient service from ID Band Company.
The silicon bands are both comfortable & last a number of yrs of daily wear before writing fading or band snapping.
Value for money.”
Hi Sarah! Thank you so much for the 5-star rating and for taking the time to share your positive experience with The ID Band Company. We greatly appreciate your loyalty and support over the past 10 years and are thrilled to hear that our silicone medical wristbands have been able to provide comfort and durability for you and your family with autoimmune conditions.
We take pride in our prompt and efficient service, ensuring that you receive your orders in a timely manner. It's fantastic to know that the bands have lasted several years of daily wear without the writing fading or the band snapping, making them a great value for your money.
Thank you again for choosing The ID Band Company. We are here for all of your future needs, and we look forward to continuing to serve you with exceptional products and service.
Best regards,
The ID Band Company
“Fabulous service and great product. No problem with the company exchanging my order, as I ordered the wrong size in error. Sorry!!
As a cancer survivor who doesn't want to start with lymphodema, the ID band company's bracelet gives me some peace of mind that in an emergency, any medical professional would know to avoid using my left arm for BP, IV'S and injections.”
Thank you so much for your 5-star rating! We truly appreciate your kind words and are thrilled to hear that you had a fabulous experience with The ID Band Company. We understand that sometimes errors happen, and we're more than happy to assist you in exchanging the wrong size bracelet. Our goal is to ensure your utmost satisfaction, and we're glad we could provide a hassle-free solution.
It warms our hearts to know that our ID band gives you peace of mind. Your safety and well-being are of the utmost importance to us, and we're proud to provide a product that can aid medical professionals in emergencies.
Thank you once again for choosing The ID Band Company. We're here for you and look forward to serving you in the future!
Dear Janice, Thank you so much for your 5-star rating! We truly appreciate your support and are thrilled to hear about your positive experience with our products.
Dear S, Thank you so much for taking the time to give us a 5-star rating! We appreciate your kind words and are thrilled to hear that you had a great experience with us.
We are particularly grateful for your mention of our great customer communication and service. We strive to provide excellent support throughout the ordering process, and your satisfaction is our top priority. We understand that mistakes happen, and we are always here to help rectify any errors. It's fantastic to know that we were able to assist you when you made a mistake in your order.
Once again, thank you for choosing The ID Band Company and for sharing your positive experience with us. We look forward to serving you again in the future!
“Bought from this company before & excellent. Recent buy unfortunately poor quality . The company were excellent in communicating & sending a replacement item within 2 days.”
Dear Jan, Thank you so much for giving us a 5-star rating! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.
We also wanted to express our gratitude for being a returning customer, and we apologise for the recent inconvenience you encountered with the poor quality of your purchase. However, we are glad that our team was able to swiftly address the issue by communicating effectively and providing a replacement item within just 2 days.
Your feedback means a great deal to us, as we continuously strive to improve our products and services. We hope to have the opportunity to serve you again in the future and provide you with an even better experience.
Once again, thank you for your kind words and for choosing The ID Band Company.
Best regards,
The ID Band Company Team
“Excellent product and swift service. Will use again. Thank you. A wee tip... Please do measure your wrist size carefully. I don't think the measurement I took was as accurate as it could have been so the bracelet is a little big for my wrist and I could probably have ordered the smaller one. Entirely my fault though!!”
