Dear Lawrence, Thank you so much for your 5-star rating! We truly appreciate your kind words and are delighted to hear that you had a great experience with us.
“I have purchased products from the ID Band Company in the past, and have never had a problem with any part of the transactions. I find the bracelets to be long lasting, with no ink fade from the lettering, comfortable to wear, lightweight, and highly recommended.”
Dear Kevin, Thank you so much for your 5-star rating!
We are thrilled to hear that you have been a returning customer and have had consistently positive experiences with our company. Your feedback about the longevity, durability, and comfort of our bracelets is invaluable. Thank you once again for your glowing recommendation. We are grateful for your continued support and look forward to serving you in the future.
Warm regards,
The ID Band Company
Dear Kendra, Thank you so much for your 5-star rating! It's wonderful to hear that our team was helpful in assisting you. We strive to provide exceptional service to all our customers, and it's delightful to know that we met your expectations.
Should you require any further assistance or have any questions, please don't hesitate to reach out. We're always here to help!
Thank you again for choosing us. We look forward to serving you in the future.
Best regards,
The ID Band Company
“Excellent quality, prompt delivery. I have one complaint - In the description of content you entered: Polybutadiene and calcium silicate and not MedicAlert Bracelet, this cost me €10.33 in Customs Duty. Other than that, I'm very pleased with the bracelet. Thank you”
Dear Maura, Thank you so much for taking the time to rate us with 5 stars! We're delighted to hear that you found our products to be of excellent quality, and we're equally thrilled that our delivery service met your expectations. Your satisfaction is our priority, after all!
We understand that dealing with customs duties can be a hassle, especially for our international customers like yourself. We apologise for any inconvenience caused by the additional 10.33 euros in customs duty. As we are based in the UK customs fees may be applied to orders sent outside of the United Kingdom. We do have the following advisory in the terms and conditions you accepted before the order was placed “Additional customs charges may be levied for all orders sent outside the UK. These are beyond our control and you have not been charged UK taxes.”.
Dear Anne, Thank you so much for taking the time to provide us with your valuable feedback. We're thrilled to hear that you had a positive experience with us and that you found our products and services up to your satisfaction. We are sorry to hear that the character limit was an issue, we have never had this problem before as the bracelet ordered can have 45 characters per line (3 lines) engraved onto it which is a total of 135 characters.
Thank you so much for giving The ID Band Company a 5-star rating! We are thrilled to hear that you are pleased with your purchase and that our delivery time amazed you. It is always our goal to provide fabulous products and exceptional service to our valued customers like you. We truly appreciate your support and hope to serve you again in the future.
“Excellent service. Product a bit bulkier than I thought but is not too much of a problem. Printing is lovely and clear. I will definitely recommend this to friends and family, and would use them again”
Dear Janet, Thank you so much for your 5-star rating! We are thrilled to hear that you had an excellent experience with our service. We appreciate your feedback regarding the product being a bit bulkier than expected, but we're glad it hasn't posed a significant problem for you. We are delighted to know that you are satisfied with the lovely and clear printing on your ID band. Your kind words about recommending us to your friends and family mean a lot to us.
Dear William, Thank you so much for the 5-star rating! We greatly appreciate your support and we are thrilled to hear that you found our product excellent.
“It's the correct size and weight. It is big enough to get my diabetes info etc on to.
The only very slight problem is with the outer rubber that constantly comes off.
I bought a second one for back up and the same problem with the outer rubber.
However this could be a life saver for me so it has to be a 5/5 from me.”
Dear John, Thank you so much for the 5 star rating! We truly appreciate your support and are thrilled to hear that it is the correct size and weight and It's wonderful to know that it provides enough space for your diabetes information.
Hi James, thank you for the review. We are not sure what you mean by the label, the band you have is made fully from silicone and does not have any labels on it. The information is engraved onto white part of the silicone on the inside of the band as shown on our website so that the text can be seen well.
“My wife had one of these many years ago and it just got worn. We never did get another until she mentioned it a month or so agao. With her being Type 1 it would be invaluable in an emergency. I decided to go with the traditional screw type model as this was what she had always had. This time though i went for a leather wrist strap; She much prefers this to a chain as they used to be.
Top quality and really fast delivery with prices that for the most better those of rivals.”
Thank you so much for your 5-star rating! It's wonderful to hear that our prices surpass those of our competitors. We also take pride in making sure that your order arrives quickly, so we're glad you found our delivery process to be fast.
Dear Denis,Thank you so much for your 5-star rating! We're glad to know that the band was just what you needed and that it was delivered to you promptly.
Dear Donald, Thank you so much for your 5-star rating! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. We are delighted to know that you received your ordered bracelet in a very short time and that it perfectly matched what you saw on our website.
Dear Michelle, Thank you so much for the 5-star rating! We are delighted to hear that your first impression of our company is excellent quality and that you are very happy with your experience.
Thank you so much for giving us a 5-star rating! We truly appreciate your positive feedback and are thrilled to hear that you found our product to be of good quality.
Dear Michelle,Thank you so much for your 5-star rating ! We greatly appreciate your feedback and are thrilled to hear that you found our ordering process easy and the product delivered just as expected.
Dear Jonathan, Thank you so much for your 5-star rating! We truly appreciate your support and are thrilled to hear that you had a quick, easy experience.
