“Website very easy to use which is always a bonus. Ordering was easy and prompt order confirmation. I'm hopeful that my order will live up to my expectations!”
Thanks for your lovely feedback, Jacqueline! We’re thrilled to hear that the website and ordering process were smooth for you. We’re confident your order will meet your expectations, and if you need anything, feel free to reach out!
Happy sleeping! 💤
Thanks for your feedback, Keith! We’re glad to hear you were able to find your topper in the end. If you need help with anything in the future, don’t hesitate to reach out!
Happy sleeping! 💤
“Did some internet research on mattress toppers, and compared different sellers. The mattress topper company was the best quality and price by far, and their website and 10% offer made it irresistible to buy! Can’t wait for it to arrive!”
Thank you for your kind words, Christine! We’re so glad to hear you found us after your research and that our quality, pricing, and website helped make your decision easier. We hope you love your new mattress topper when it arrives!
Happy sleeping! 💤
Hi Penny, thanks so much for getting in contact. Your order confirmation showed a lead time of 7-14 days, the good news is we are getting your stock in on Wednesday and your order will be despatched on priority service so you should receive your topper very soon and be sleeping soundly. Please don't hesitate to get in contact with our customer service team if there is anything further we can help with at hello@themattresstoppercompany.com :)
Thanks for your feedback, Akiva! We’re glad to hear you’re happy with your purchase.
For future reference, you can use your AMEX card if it’s linked to your PayPal account at checkout. We hope that helps!
Happy sleeping! 💤
Thanks for the great feedback! We’re happy to hear you had a smooth purchasing experience. If you need anything else, don’t hesitate to reach out!
Happy sleeping! 💤
Thanks, Lynn! We’re glad you found the descriptions clear and helpful. If you ever need more information or assistance, we’re always here!
Happy sleeping! 💤
Thanks for giving us a try! We’re glad to have you on board, and we hope your experience gets even better with time. Feel free to reach out if you need any help. 😊
Happy sleeping! 💤
Hi Alistair,
Thanks for your kind words about our site! Hopefully, your order will be with you very soon. If you need any updates, feel free to reach out.
Happy sleeping when it arrives! 💤
Hi Rebecca,
Thanks for your feedback! We’re glad you found ordering easy but sorry to hear the delivery took longer than expected. We always aim to get orders out as quickly as possible.
Hope you’re enjoying your purchase! 💤
Hi William,
Thanks for your review! We’re pleased you found our service prompt and efficient. If there’s anything we can do to make your experience a full 5 stars next time, let us know!
Happy sleeping! 💤
Hi Lisa,
Thanks for your feedback! We’re glad you found the website easy to use and the ordering process smooth. Hope you love your order when it arrives! Happy sleeping! 💤
Hi Yvonne,
We’re so pleased you found the ordering process easy! It’s great to hear you appreciated the Klarna option and the discounts. Enjoy your new pillow! Happy sleeping! 💤
“Mattress Topper arrived promptly and in good condition. I was disappointed with the product in one way as it looked thinner than the image portrayed (same width edge but flat not thick after leaving for half a day to plump up). It has made my new mattress a little softer but you need to state not as image.”
Hi Dee,
Thank you for sharing your thoughts with us! We’re glad your mattress topper arrived promptly and in good condition. We’re sorry to hear it didn’t meet your expectations in terms of thickness. We truly appreciate your feedback and will take it into account when updating product images and descriptions.
Happy sleeping 💤
