Hi Vivienne,
We’re so glad you found the website easy to navigate and the information helpful. Making the right choice should always be simple!
Happy Sleeping, The Mattress Topper Company 😊
Hi there,
It sounds like your wife did her homework—great choice! We’re so pleased you found the website easy to navigate and hope you love your new mattress topper.
Happy Sleeping, The Mattress Topper Company 😊
Hi there,
We’re glad you found it easy to compare our mattress toppers! Making the right choice for your comfort is important, and we hope you love your new topper.
Happy Sleeping, The Mattress Topper Company 😊
Hi Janet,
We’re so pleased you chose to give us a try! We hope your new topper meets your expectations and provides the comfort you’re looking for.
Happy Sleeping, The Mattress Topper Company 😊
Hi David,
Delivery for your order is within 7-14 working days as noted on the website and in your confirmation email. You’ll receive a tracking number as soon as it has been dispatched.
If you’d like an update in the meantime, feel free to reach out to our customer service team at hello@themattresstoppercompany.com—they’d be happy to help! :)
Happy sleeping 💤
Hi Andrew,
That’s fantastic to hear! We’re so pleased your topper has made such a difference. Enjoy the added comfort!
Happy Sleeping,
The Mattress Topper Company 😊
“Lots of choice on website, I've bought mattress toppers before but my choice today was very reasonably priced. I thought the descriptions were very good and enabled me to choose easily. Looking forward to trying it out.”
Hi Carol,
Thanks for your lovely feedback! It’s great to hear that you found the descriptions helpful in making your choice. We hope your new mattress topper brings you plenty of comfort—let us know how you get on!
Happy Sleeping,
The Mattress Topper Company 😊
Hi Philip,
Thanks for your feedback! When you go to checkout on a desktop, there’s a discount code section on the right-hand side of the screen. On mobile, once you add a product to your basket and click checkout, you’ll find a box for the discount code under the order summary.
If you had trouble applying it, our customer service team at hello@themattresstoppercompany.com would be happy to help—we don’t want you to miss out! Hopefully, once that’s sorted, you’ll feel your experience was worth more than two stars.
Happy Sleeping,
The Mattress Topper Company 😊
“I did a general google search for a mattress topper. I intend using on an unusual sized sofabed on the few occassions it is used. the price for this trial option £20 is perfect. I can improve the 'standard' option once it has been tested in pronciple.”
That’s wonderful to hear, Olena! We’re so pleased your back pain has improved and you’re enjoying deeper sleep.
We’d love to know what we could have done to make this a 5-star experience for you!
Happy Sleeping,
The Mattress Topper Company 😊
“The website was easy to use, but in one way not so easy because I had earmarked some items to look at again and then one or two had changed price so wondered whether I had indeed got the right item. I should have noted the code, However one iten I bought was at a lower price, so not compaining!”
Thanks for your feedback, David! We’re glad you found the website easy to use, though we understand how price changes can sometimes be a bit confusing. Great to hear you grabbed a bargain in the end!
Happy Sleeping,
The Mattress Topper Company 😊
