“I tried to phone for advice before buying but both phone lines only gave options for ordering so I gave up & took a chance & ordered but if not suitable I will have to return & start again”
Thank you for your feedback, Claire! We're sorry to hear you had difficulties reaching us by phone. Your insights are valuable, and we're here to help if you need any assistance.
For help related to your order, please contact our customer services team on 0333 577 0146.
Wishing you the best with your new purchase!
Thank you for your feedback, David! We’re thrilled to hear you had such a fantastic experience with our online shop, from ordering to delivery. Happy sleeping!
Really sorry your topper didn't perform like you hoped it would Susan. Sometimes it takes our bodies a little longer to adjust to a new sleeping surface so we always recommend giving your topper about a month before you get used to it :)
“It was easy to understand from the description of each topper which one we needed.
The delivery was ok ,but we could not track it so had no idea when it was arriving .”
Hi Pam, thanks so much for the feedback. Reviews like this are incredibly important and we take the feedback seriously. Sorry to hear you had trouble tracking your order, we will do our upmost to make this process easier the next time you shop with us :)
“Life changing! I have 3 herniated discs and was dreading going to bed every night and waking up in pain the next morning. But now, this is my favourite place to be and I no longer suffer with any of the pain I was experiencing. Would highly recommend to anyone and it’s so worth the money!”
This has made our week Nina! Thank you so much for taking the time to leave us a review and we are over the moon to hear you are finally getting the sleep you deserve. :)
