“Total waste of money for me. Far too soft, causing a weird distortion effect on the rest of the topper (and I'm not a heavy person), honestly made my back ache worse, and next to zero cooling effect. Also, the topper and mattress protector do not fit correctly over the mattress. Website works ok, hence the 2 stars and not 1.
Also, a shame they continue to use DPD.”
Thanks for your feedback, Tim. We’re really sorry to hear the topper didn’t work out for you. We understand how frustrating it can be when a product doesn’t meet expectations, especially when it comes to comfort. Our cooling topper is designed to offer enhanced support and cooling, so it’s disappointing that it didn’t provide the relief you were hoping for.
Regarding the fit, we aim to offer toppers that suit a wide range of mattress sizes, and we’ll definitely pass your feedback along. As for the delivery experience, we’re sorry for any inconvenience with DPD and appreciate your input.
We hope we can find the perfect solution for your comfort in the future.
Thanks for the great feedback, Susan! We’re glad you found the site easy to use and helpful for comparing mattress toppers. If you need any further information or assistance with your purchase, feel free to reach out.
Happy sleeping 💤
Thanks for your feedback, Joanne! We’re happy to hear that the website was easy to navigate and order from.
Regarding delivery, we aim to dispatch all orders as quickly as possible, and typically you’ll receive an estimated delivery date during checkout, so you’ll know when to expect your items.
If you need further clarification, don’t hesitate to get in touch!
Happy sleeping 💤
Thanks so much for your kind words, Anna! We’re thrilled you had a smooth shopping experience and found our topper options to your liking.
Happy sleeping 💤
Thanks for your feedback! We’re glad you found everything easy to understand and the product details helpful. We aim to provide the best shopping experience, and we’re pleased you enjoyed the discounts too!
Happy sleeping 💤
“Looking for mattress topper for family member who has mobility issues and allergies so doesn't sleep this is hopefully just what is needed excellent information on website making it easy to choose.”
Thank you for your kind words, Janet! We’re glad to hear our website helped make the process easier for you. We hope the mattress topper works wonders for your family member’s comfort and well-being.
Happy sleeping 💤
“I would recommend product
I'm very happy with Topper
I purchased size Double but its a little smaller then I would have like expected however its doing what it suppose to do.”
Thank you for sharing your feedback, Pauline! We’re happy to hear that the topper is doing its job, even though the size was slightly smaller than expected. If you ever need help choosing a different size or product, feel free to reach out!
Happy sleeping 💤
Thanks for your feedback, Marie! We’re so glad to hear that you found our website easy to navigate and that ordering your mattress topper was a breeze.
Happy sleeping 💤
Thanks for your review, Karen! We’re happy to hear that you had no trouble navigating the site and found exactly what you were looking for.
Happy sleeping 💤
“Best mattress topper IV ever bought it's a joy to go to bed and have a beautiful sleep I'm definitely going to order another one so I have two and ordering and delivery was brilliant so easy to order”
Thanks for your fantastic review, Derek! We’re thrilled to hear you’re enjoying your mattress topper so much. We can’t wait for you to experience the comfort of your second one!
Happy sleeping 💤
Thanks for your review, Christine! We offer free delivery on orders over £50, and your order was unfortunately under that amount. We hope you’re still happy with your purchase!
Happy sleeping 💤
