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The Mattress Topper Company Reviews

4.7 Rating 851 Reviews
92 %
of reviewers recommend The Mattress Topper Company
Anonymous
Anonymous  // 01/01/2019
Good website showing all that I needed to know. May come back another time. Thanks.
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Posted 3 months ago
Thank you Thelma, we are so glad you could fine what you needed and hope you are sleeping more comfortably. We are here for your the next time you need us :)
Posted 1 week ago
It was so easy to find out information for each topper, easy to compare and pick the right one for the right needs. Very user friendly website and easy to checkout too, really impressed!
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Posted 3 months ago
Well laid out website and it was easy to place an order
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Posted 3 months ago
Thank you Catherine, so glad you found it easy to shop with us :)
Posted 1 week ago
Very easy to use the filter to narrow down our search. Good amount of information on the items, much better than olther sites. Easy to navigate. Payment was easy via Shop. Just hope the delivery is as slick, as this is a last minute purchase, we have unplanned guests over Christmas and the New Year who will appreciate the extra comfort.
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Posted 3 months ago
All very clear. Perhaps more information about expected delivery but overall I had a good experience buying my stuff.
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Posted 3 months ago
Thank you for the feedback Peter, we will certainly take this onboard :)
Posted 1 week ago
Easy to order
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Posted 3 months ago
Thank you for the review Roger :)
Posted 1 week ago
Nice matteress topper well packaged too!
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Posted 3 months ago
Thank you Zoe!
Posted 1 week ago
Very comfortable
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Posted 3 months ago
Thanks for your review, Peter! We’re so glad to hear that you’re finding your topper very comfortable. Happy sleeping! 😊
Posted 3 months ago
Website easy to use Couldn't find you on Trustpilot though.....
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Posted 3 months ago
Thanks for your feedback, Jonathan! I’m glad you found the website easy to use. Trustpilot is something we’ll consider using in the future, so we appreciate you bringing it to our attention. If you need any further assistance, don’t hesitate to reach out. Happy sleeping! 😊
Posted 3 months ago
Easy to use web site
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Posted 3 months ago
Hi Neil, Thanks for sharing your thoughts! I’m glad you found the website easy to use. 😊 Happy sleeping! 😊
Posted 3 months ago
Easy to navigate website. Ordering is straightforward and everything is tidy and clear. Unfortunately, the long distance charge when you are on the mainland is a bit of a downside, also not being able to see reviews of the products like on most of the other websites is a limitation to the customer experience. I perfectly know that the matter is very subjective but in today's world reviews play a big part in online shopping. Customer service readily replied to emails and gave all the information needed within a day. Hopefully, the product will be as good as the company's reputation, time will tell.
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Posted 3 months ago
Hi Fabrizio, Thank you for your honest feedback and for highlighting both the positives and areas where we can improve. We’re glad you found the website easy to navigate and had a good experience with our customer service. We appreciate your point about reviews and understand how important they are in the decision-making process. We’re working on enhancing the experience and syncing our reviews with the website and hope to meet your expectations with the product quality. Happy sleeping! 😊
Posted 3 months ago
I found it very easy to view and select the preferred item.
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Posted 3 months ago
Hi Vincent, Thanks for your kind words! We’re happy to hear the shopping experience was easy for you. Happy sleeping! 😊
Posted 3 months ago
Excellent
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Posted 3 months ago
Hi Morris, Thank you for your feedback! We’re so glad to hear you’re happy with your purchase. Happy sleeping! 😊
Posted 3 months ago
Pure heaven to sleep on
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Posted 3 months ago
Hi Gaynor, We’re so glad to hear that you’re enjoying your sleep! Thanks for sharing your feedback. Happy sleeping! 😊
Posted 3 months ago
Had no problem with the website, and very quickly received email confirmation.
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Posted 3 months ago
Hi there, Thank you for your feedback! We’re pleased to hear you had a smooth experience with our website and received your confirmation quickly. Happy sleeping! 😊
Posted 3 months ago
The topper is very nice.Really comfortable and,it feels warmer when I'm in bed.
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Posted 3 months ago
Hi Gladys, Thank you for your lovely feedback! We’re so glad you’re enjoying your topper and feeling the extra comfort. Happy sleeping! 😊
Posted 3 months ago
Easy to choose, well described and payment system fast and accurate. Very good, thank you!
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Posted 3 months ago
Hi Denise, Thanks so much for your kind words! We’re glad you found the process smooth and easy. Happy sleeping! 😊
Posted 3 months ago
Quick delivery and great topper!
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Posted 3 months ago
Hi Kaitlin, Thanks for your lovely feedback! We’re thrilled to hear you’re happy with your topper and the quick delivery. Happy sleeping! 😊
Posted 3 months ago
Website was easy to navigate. I was able to make my choice based on the great product info! Hope it's as comfortable as it says lol
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Posted 3 months ago
Hi Kirsty, Thanks for your kind words! We’re so glad to hear the website helped you find the right choice. We’re sure your new product will be just as comfortable as promised! Happy sleeping! 😊
Posted 3 months ago
Very easy to use website looking forward to trying my mattress topper would definitely recommend
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Posted 3 months ago
Hi Hilary, Thank you for the lovely feedback! We’re thrilled to hear you found the website easy to use, and we hope you enjoy your new mattress topper. Happy sleeping! 😊
Posted 3 months ago
The Mattress Topper Company is rated 4.7 based on 851 reviews