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The Mattress Topper Company Reviews

4.7 Rating 932 Reviews
92 %
of reviewers recommend The Mattress Topper Company
Anonymous
Anonymous  // 01/01/2019
Very clear and easy to use website
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Posted 4 months ago
Thank you, Margaret! 😊 We’re thrilled you found the website clear and easy to use. If you have any questions or need further assistance, don’t hesitate to reach out. Happy sleeping! 😊😴
Posted 4 months ago
Very easy website and plenty of information re the products on offer
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Posted 4 months ago
Thank you, Wendy! 😊 We’re delighted you found the website easy to use and the product information helpful. If you have any questions or need assistance, feel free to get in touch. Happy sleeping! 😊😴
Posted 4 months ago
Website very easy to use to order my mattress topper also got some discount!
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Posted 4 months ago
Thank you, Sonija! 😊 We’re so pleased you found our website easy to use and were able to enjoy a discount too. We hope your mattress topper brings you the comfort you’re looking for. Happy sleeping! 💤
Posted 4 months ago
I have been searching for a mattress topper that would help with my back pain. I've searched through so many websites for over a week looking for an ideal mattress topper. I couldn't find anything that would give a full description of the mattress topper so that I can understand if it would be ideal for me or not. I almost gave up searching until luckily I came across the mattress topper company. This website was a god send. Each mattress topper had a detailed description of what it helps with and I managed to find a topper that ticks all the boxes for all the pain I'm in. I just need to wait until I receive it now to see if it actually does help. Amazing website and so easy to find what you are looking for. Just an update on my previous review. I have received my mattress topper and oh my god I feel like a new person. I wake up every morning with literally no back pain. I cant remember the last time I felt like this. Its a life changing topper and I just want to thank this company so much for their product. It has changed my life. I have ordered 3 more toppers for the rest of the beds in the house. I would also like to mention that when I ordered the mattress toppers for the single beds, I made a mistake. I emailed the mattress company to ask them if I can cancel the order as I ordered the wrong toppers. They were so helpful and cancelled my order for me straight away. I then ordered the correct mattress toppers. Thank you so so much for all your help and I would definitely recommend this Company and their toppers to everyone. You have changed my life. I also ordered 2 pillows, a matress protector and 2 pillow protectors. Everything is just so amazing. Thank you
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Posted 4 months ago
Thank you for sharing your experience! 😊 We’re so glad our detailed descriptions helped you find the right mattress topper for your needs after such an extensive search. We hope it brings you the relief you’re looking for and helps ease your back pain. Wishing you comfortable and restful nights ahead. Happy sleeping! 💤✨
Posted 4 months ago
DPD showed as delivered. It is not. DPD said they’d delivered to wrong address and to contact seller. I have emailed the seller but heard nothing!
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Posted 4 months ago
Hi Tammy, Thank you for your feedback. As I understand, someone from our team has already reached out to you regarding this matter. It seems the issue lies with DPD, as they were the ones you were trying to get hold of rather than Pillow World. Rest assured, we’re still here to assist you if needed and will do our best to ensure everything is resolved smoothly. Please don’t hesitate to get in touch if there’s anything else we can do!
Posted 4 months ago
Excellent website,very easy to navigate with plenty of payment options, thank you very much.
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Posted 4 months ago
Thank you, Alan! We’re thrilled to hear you found the website easy to navigate and appreciated the payment options. If you need any further assistance, don’t hesitate to get in touch. Happy sleeping! 😊😴
Posted 4 months ago
Easy to use website and clear prices
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Posted 4 months ago
Thank you, Melvyn! We’re glad you found the website easy to use and appreciated the clear pricing. If you have any questions or need assistance, feel free to reach out. Happy sleeping! 😊😴
Posted 4 months ago
Easy to use website
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Posted 4 months ago
Thank you for your feedback! We’re so pleased you found the website easy to use. If you need any assistance, don’t hesitate to reach out. Happy sleeping! 😊😴
Posted 4 months ago
I'm hoping my mattress topper will help me have a .much more comfortable sleep once I receive it
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Posted 4 months ago
Thank you for your message Katherine! We’re hopeful the mattress topper will bring you the comfort you’re looking for and help improve your sleep. If you have any questions in the meantime, feel free to get in touch. Happy sleeping! 😴✨
Posted 4 months ago
Great website with lots of products to choose from and all the information you need to help with ordering, great prices too 😊
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Posted 4 months ago
Thanks for your lovely feedback, Julie! 😊 We’re thrilled you found the website easy to use and the product information helpful. We hope your order brings you great comfort. Happy sleeping! 😴✨
Posted 4 months ago
All great tar
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Posted 4 months ago
Thanks, Stuart! Glad to hear everything went well. 😊 We hope you love your purchase. Happy sleeping! 😴✨
Posted 4 months ago
So far the experience has been pretty easy. Only thing I think would be better is if there was an idea on delivery time after order. Haven't received the item yet so can't comment on that.
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Posted 4 months ago
Thank you for sharing your feedback, Gemma! We understand how helpful it would be to have a clearer idea of delivery times. For most items, delivery usually takes 3-5 days, but there may be slight delays, especially around busy times. We hope your item arrives soon, and we’re excited to hear your thoughts once you’ve had a chance to try it out! Happy sleeping! 😊😴
Posted 4 months ago
I found it very easy
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Posted 4 months ago
Thank you, Denis! We’re glad you found the process easy. Happy sleeping! 😊😴
Posted 4 months ago
Very easy to order and good product information to help me make my choice.
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Posted 4 months ago
We’re so glad the ordering process was smooth for you, and that our product information helped you make the right choice! Happy sleeping! 😊😴
Posted 4 months ago
This was so easy to order. Very pleased
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Posted 4 months ago
Thank you for your kind words! We’re thrilled to hear the ordering process was so easy for you. Happy sleeping! 😊😴
Posted 4 months ago
Quick and easy to use.
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Posted 4 months ago
Thank you, Paul! We’re glad you found the process quick and easy. Happy sleeping! 😊😴
Posted 4 months ago
The website is easy to navigate.
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Posted 4 months ago
Thanks for the great feedback, John! We’re glad you found the website easy to navigate. Happy sleeping! 😊😴
Posted 4 months ago
Clear pictures and descriptions on website, easy to order.
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Posted 4 months ago
Thanks for the feedback, Suzanne! We’re so glad the clear pictures and descriptions made ordering easy for you. Happy sleeping! 😊😴
Posted 4 months ago
Easy to use website and clear information about the product.
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Posted 4 months ago
Thanks for your kind words, Michelle! We’re happy to hear you found the website easy to use and the product information clear. Happy sleeping! 😊😴
Posted 4 months ago
I thought I had followed the instructions for the Blue Light discount but it appears I must have done something wrong as it doesn't appear the discount has been added to my account. WOW !!! I'd been thinking of getting a new mattress/topper for a while, if your doing the same think no more "just do it" the topper is superb value, great quality I wished I'd taken this step a long time ago. The website is clear and easy to navigate and their customer service is second to non. I have no reservations with recommending The Mattress Topper Company.
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Posted 4 months ago
Hi Malcolm, Thank you for your feedback! We’re so glad you found the website clear and easy to use. 😊 We're sorry that the discount didn't seem to work for you, if you can please send us proof of your Blue Light discount eligibility, we’ll be more than happy to honour it for you! Please reach out to our customer service team at hello@themattresstoppercompany.com, and they’ll sort it out promptly. Happy sleeping! 💤
Posted 4 months ago
The Mattress Topper Company is rated 4.7 based on 932 reviews