Hi Rebecca,
Thanks for your feedback! We’re glad you found ordering easy but sorry to hear the delivery took longer than expected. We always aim to get orders out as quickly as possible.
Hope you’re enjoying your purchase! 💤
Hi William,
Thanks for your review! We’re pleased you found our service prompt and efficient. If there’s anything we can do to make your experience a full 5 stars next time, let us know!
Happy sleeping! 💤
Hi Lisa,
Thanks for your feedback! We’re glad you found the website easy to use and the ordering process smooth. Hope you love your order when it arrives! Happy sleeping! 💤
Hi Yvonne,
We’re so pleased you found the ordering process easy! It’s great to hear you appreciated the Klarna option and the discounts. Enjoy your new pillow! Happy sleeping! 💤
“Mattress Topper arrived promptly and in good condition. I was disappointed with the product in one way as it looked thinner than the image portrayed (same width edge but flat not thick after leaving for half a day to plump up). It has made my new mattress a little softer but you need to state not as image.”
Hi Dee,
Thank you for sharing your thoughts with us! We’re glad your mattress topper arrived promptly and in good condition. We’re sorry to hear it didn’t meet your expectations in terms of thickness. We truly appreciate your feedback and will take it into account when updating product images and descriptions.
Happy sleeping 💤
Hi Colin,
Thanks for the great feedback! We’re so happy to hear that you found your choice so easy. We’re sure you’ll love your new topper!
Happy sleeping 💤
Hi Adinda,
Thanks for your feedback! We’re glad to hear that you found the website easy to use and that the checkout process went smoothly. Enjoy your 10% discount, and we hope you’re delighted with your purchase!
Happy sleeping 💤
Thanks for your review, Fiona! We’re glad you found the website easy to navigate and the descriptions helpful. We hope you love your mattress topper when it arrives!
Happy sleeping 💤
“Total waste of money for me. Far too soft, causing a weird distortion effect on the rest of the topper (and I'm not a heavy person), honestly made my back ache worse, and next to zero cooling effect. Also, the topper and mattress protector do not fit correctly over the mattress. Website works ok, hence the 2 stars and not 1.
Also, a shame they continue to use DPD.”
Thanks for your feedback, Tim. We’re really sorry to hear the topper didn’t work out for you. We understand how frustrating it can be when a product doesn’t meet expectations, especially when it comes to comfort. Our cooling topper is designed to offer enhanced support and cooling, so it’s disappointing that it didn’t provide the relief you were hoping for.
Regarding the fit, we aim to offer toppers that suit a wide range of mattress sizes, and we’ll definitely pass your feedback along. As for the delivery experience, we’re sorry for any inconvenience with DPD and appreciate your input.
We hope we can find the perfect solution for your comfort in the future.
Thanks for the great feedback, Susan! We’re glad you found the site easy to use and helpful for comparing mattress toppers. If you need any further information or assistance with your purchase, feel free to reach out.
Happy sleeping 💤
Thanks for your feedback, Joanne! We’re happy to hear that the website was easy to navigate and order from.
Regarding delivery, we aim to dispatch all orders as quickly as possible, and typically you’ll receive an estimated delivery date during checkout, so you’ll know when to expect your items.
If you need further clarification, don’t hesitate to get in touch!
Happy sleeping 💤
