“I am still waiting I never received it the dpd did a poor service he didn’t leave he wrote that he came and I was a home it was not true. I have payed and I didn’t receive it”
Hi Regina, I'm sorry you missed delivery of your mattress topper. Glad to see however a new one has been despatched to you and hope you are sleeping more comfortably :)
Hi Shereen, so sorry to hear that you didn't have a great online shopping experience. We value your feedback and have shared it with our team to take into consideration. For anything else, please do not hesitate to reach our customer services team on 0333 577 0411 or hello@themattresstoppercompany.com
Happy Sleeping 😴
“My old mattress was giving me backache so I bought an excellent topper from this company and it's made a big difference. I would definitely recommend the Mattress Topper Company for the wide range of toppers on offer and good value for money.”
Thank you for your wonderful review! We’re so glad to hear that the mattress topper has made such a positive difference for your backache. Your recommendation means a lot to us! If you need anything else, just let us know. Happy sleeping! 😊🛏️
Thanks for the feedback Stephanie, I'm sorry to hear your delivery experience wasn't a 5/5 we take all feedback seriously and will work with DPD to make the experience better for you and all our customers in the future.
Thanks for the feedback Paul. The mattress topper you bought is one of our best sellers and we are sorry you had to wait a couple of extra days for delivery.