Hi Rosalyn,
Thank you for your review! We’re thrilled to hear you had a speedy delivery experience. If you need anything else, feel free to reach out.
Happy sleeping! 😊🛏️
“I have had my mattress topper for a couple of week and so far it’s been great my mattress is less than a year old but just became so uncomfortable so the topper has fix that now able to wake up without feeling my aches @pains so thank you.”
Hi Diane,
Thank you for sharing your experience! We’re so glad to hear that your mattress topper has made such a positive difference and helped with your aches and pains. If you need anything else, we’re always here to help!
Happy sleeping! 😊🛏️
“It was so easy to find out information for each topper, easy to compare and pick the right one for the right needs. Very user friendly website and easy to checkout too, really impressed!”
“Very easy to use the filter to narrow down our search.
Good amount of information on the items, much better than olther sites.
Easy to navigate.
Payment was easy via Shop.
Just hope the delivery is as slick, as this is a last minute purchase, we have unplanned guests over Christmas and the New Year who will appreciate the extra comfort.”
Thanks for your feedback, Jonathan! I’m glad you found the website easy to use. Trustpilot is something we’ll consider using in the future, so we appreciate you bringing it to our attention. If you need any further assistance, don’t hesitate to reach out.
Happy sleeping! 😊
“Easy to navigate website. Ordering is straightforward and everything is tidy and clear. Unfortunately, the long distance charge when you are on the mainland is a bit of a downside, also not being able to see reviews of the products like on most of the other websites is a limitation to the customer experience. I perfectly know that the matter is very subjective but in today's world reviews play a big part in online shopping. Customer service readily replied to emails and gave all the information needed within a day. Hopefully, the product will be as good as the company's reputation, time will tell.”
Hi Fabrizio,
Thank you for your honest feedback and for highlighting both the positives and areas where we can improve. We’re glad you found the website easy to navigate and had a good experience with our customer service.
We appreciate your point about reviews and understand how important they are in the decision-making process. We’re working on enhancing the experience and syncing our reviews with the website and hope to meet your expectations with the product quality.
Happy sleeping! 😊
