Hi Gavin, we despatched your topper within 2 days of you placing your order. We have tried to despatch this topper to your address on 4 separate occasions. We hope Yodel are able to delivery your mattress soon :)
“Delivery badly delayed - over 2 weeks now, although to be fair, the customer services have emailed me to say there is a delay on the product and its stock. Still, I could of ordered this on another site and had delivery within 24 hours. Disappointingly slow.”
Hi Shaheen, really sorry that your order was delayed. The topper you ordered was incredibly popular and unfortunately went OOS just when you placed your order. I can see you now have your topper and hope you are having your most comfortable nights sleep yet! :)
“I chose the topper because i thought it would be the way it was advertised and portrayed , I ALSO pURCHASED THE PILLOWS FOR THE SAME REASON,,, its only been 8 weks , the pillows have gone soft and lost their bounce back and the topper is also showing sighns of flatness , I AM ATHLETIC IN BUILD, not over weight or obesce ..”
Hi, really sorry to hear you didn't find your topper performed the way you thought it did. The topper you purchased is rated very highly amongst our other customers so its a shame that you didn't get on with it. Comfort is subjective however and sometimes it isn't a perfect fit.
“A really great addition to a hot mattress that never cools. The mattress topper works so well and I would highly recommend it if you suffer with an overheated mattress.”
Hi Thomas, the Seriously Comfortable Cool Revive topper comes with mattress straps that can be used to secure the topper to your bed. This should stop the topper sliding off like you describe. If you are having any issues please give our customer services a ring at 0333 577 0411 and they can assist your further :)
