Login
Start Free Trial Are you a business?? Click Here

The Mattress Topper Company Reviews

4.7 Rating 859 Reviews
92 %
of reviewers recommend The Mattress Topper Company
Anonymous
Anonymous  // 01/01/2019
The website was simple to navigate, no problem at all.
Helpful Report
Posted 1 month ago
Great to hear, Andy! Happy sleeping 💤
Posted 1 month ago
Excellent site, very easy to use.
Helpful Report
Posted 1 month ago
Thanks, Michael! We’re happy you had a great experience with the site. Happy sleeping 💤
Posted 1 month ago
Very quick and easy to search, find and check out.
Helpful Report
Posted 1 month ago
Thank you, Jean! We’re glad to hear the process was quick and easy for you. Happy sleeping 💤
Posted 1 month ago
I made a mistake and ordered the size. The shop was closed and I sent an email straight away. Within a few hours I’d received confirmation that the order was cancelled and the refund was on the way so I could order the size I wanted. Thank you. It could have been a load of hassle but you resolved it quickly and easily.
Helpful Report
Posted 1 month ago
Thank you for sharing your experience! We’re thrilled we could resolve the situation quickly for you and make things hassle-free. If there’s anything else we can do, don’t hesitate to reach out! Happy sleeping 💤
Posted 1 month ago
Good rhythm to the website, quite easy altogether, thank you
Helpful Report
Posted 1 month ago
Thanks, Eleanor! We’re so glad you found the website easy to navigate. We appreciate your feedback! Happy sleeping 💤
Posted 1 month ago
So easy to find what I wanted with the filters and quick to order and pay. I actually came to your site because another one selling SilentNight toppers was hopeless with check out! So thank you..and for the little % off! Will recommend 👌
Helpful Report
Posted 1 month ago
Thank you, Debbie! We’re so glad the shopping experience was smooth for you. It’s great to hear we could provide what you needed, and we really appreciate your recommendation! Happy sleeping 💤
Posted 1 month ago
Excellent choice of products. Great discounts in the sale and detailed descriptions and pictures on the website.
Helpful Report
Posted 1 month ago
Thanks for the kind words, Sue! We’re thrilled you found the products and information helpful. Happy sleeping 💤
Posted 1 month ago
Quick and easy
Helpful Report
Posted 1 month ago
Thanks for the feedback, Patricia! Glad to hear the process was quick and easy. Happy sleeping 💤
Posted 1 month ago
Ordered a topper which we weren't happy with and the company quickly remedied the situation thank you.
Helpful Report
Posted 1 month ago
Thanks for sharing, Carl! We’re sorry to hear the topper wasn’t right, but we’re so glad we could sort it out for you. Happy sleeping 💤
Posted 1 month ago
Excellent experience easy to use
Helpful Report
Posted 1 month ago
Thanks for your great feedback, Elizabeth! We’re glad to hear you had an easy and pleasant experience. Happy sleeping 💤
Posted 1 month ago
Perfect a very straight forward shopping experience
Helpful Report
Posted 1 month ago
Thank you for your feedback, Joanne! We’re glad to hear the shopping experience was smooth for you. Happy sleeping 💤
Posted 1 month ago
Really felt a difference in our sleep
Helpful Report
Posted 1 month ago
That’s fantastic to hear! We’re so glad you’re noticing a positive change in your sleep. Happy sleeping 💤
Posted 1 month ago
Disappointed that I opened the parcel To check the quality (I removed a small plastic tab) this apparently means that I have broken the hygiene tab and therefore whether I like it or not I cannot return it. It was not used, or even placed on the bed. Wouldn’t buy from them again and the one I have had to keep is going to the tip!
Helpful Report
Posted 1 month ago
Hi Dianne, We’re sorry to hear you’re disappointed. As with most bedding products, our returns policy follows industry standards, meaning we can’t accept returns once hygiene seals have been removed. This is to ensure all our customers receive brand-new, unused items. We’re sorry this wasn’t what you expected. If there’s anything else we can do, please let us know. Best wishes, The Mattress Topper Company
Posted 1 month ago
Clear and easy to use website. All payment input easy to understand. The discount was an additional bonus.
Helpful Report
Posted 1 month ago
Thanks, Elaine! We’re glad you found the website easy to use and enjoyed the discount. Hope you love your purchase! 😊
Posted 1 month ago
Ordered what I wanted in a matter of minutes.
Helpful Report
Posted 1 month ago
Hi Paul, Thanks for the great feedback! We’re glad to hear the ordering process was quick and easy. Happy sleeping 💤
Posted 1 month ago
Good price . Easy to order and value for money
Helpful Report
Posted 1 month ago
Hi Elizabeth, Thank you for your feedback! We’re thrilled to hear you found our products to be great value for money and that ordering was easy. Happy sleeping 💤
Posted 1 month ago
Easy to navigate the website and filter products to suit my needs. Good descriptions (and some videos) to help with choosing the right mattress topper for me. Also like the idea of 100 nights to try it out, but hoping I won't need to return it 😁
Helpful Report
Posted 1 month ago
Hi there, Thanks so much for your review! We’re glad to hear you found the website easy to navigate and that the product descriptions and videos helped you choose the right mattress topper. We hope you absolutely love it, but if you do need to return it, we’re here to help! Happy sleeping 💤
Posted 1 month ago
It was really easy to go through and was explained really well the difference between products
Helpful Report
Posted 1 month ago
Thank you, Tina! We’re so pleased to hear that the product details were clear and helped with your decision. Enjoy your purchase! 😊
Posted 1 month ago
The website was very clear and easy to use. Fortunately it had no annoying pop-ups.
Helpful Report
Posted 1 month ago
Thanks for the feedback, Paul! We’re glad to hear the website was easy to use and free of distractions. We aim for a smooth shopping experience! 😊
Posted 1 month ago
Really easy to make a choice - great description and very clear. Also delighted with the 10% discount! Thank you.
Helpful Report
Posted 1 month ago
Thanks for your great feedback, Caroline! We’re so glad the product descriptions made choosing easy, and it’s always nice to save with a discount! 😊
Posted 1 month ago
The Mattress Topper Company is rated 4.7 based on 859 reviews