“Quick delivery for the mattress topper
Arrived opened and was disappointed as the topper was partly open within the plastic and very dusty so needed to carefully vacuum my NEW MATTRESS!!
I’m still waiting for the pillows and cases disappointed with customer care who actually didn’t care! The matress is supurb or I would have sent it back and made a complaint”
Hi Kim, really sorry to hear your weren't happy with the way your mattress topper was delivered. I can see our customer service agents sorted out a replacement for you :)
“True to their word, the company has outdone themselves. Excellent mattress topper options, well explained which clearly left me with a clear decision. Even after sales, the company still keeps it's pulse on client feedback for improvements, this is excellent 👌.”
“The mattress topper I purchased is for a super king bed.The bed is 78" long,the mattress topper is 68" long,it's too short.
Have complained,awaiting result
The complaint was sorted out and I am very pleased with the mattress topper”
Hi Jill, the Deeply Full topper in super king is 78 inches in length, and will fit all standard super king beds. The pattern on this topper means the waves should lie horizontally across the mattress not vertically. Just turning your topper round the other way and you should find it fits. :)
Thanks for the feedback Paul. We are sorry to hear you didn't find the right level of support in your mattress topper. We stock a wide range of toppers suited for different sleeping needs. It sounds like you need a slightly firmer mattress designed for more support. Our comfort experts are always on hand to help you find the best mattress topper for your needs, you can contact them on 0333 577 0511 :)
“Easy to order surprised about the delivery charge but pleasant. Surprise that I got a discount.
Shame I can’t see when it is due, but you mentioned seeing it at some point tomorrow.”
