“The mattress topper I purchased is for a super king bed.The bed is 78" long,the mattress topper is 68" long,it's too short.
Have complained,awaiting result
The complaint was sorted out and I am very pleased with the mattress topper”
Hi Jill, the Deeply Full topper in super king is 78 inches in length, and will fit all standard super king beds. The pattern on this topper means the waves should lie horizontally across the mattress not vertically. Just turning your topper round the other way and you should find it fits. :)
Thanks for the feedback Paul. We are sorry to hear you didn't find the right level of support in your mattress topper. We stock a wide range of toppers suited for different sleeping needs. It sounds like you need a slightly firmer mattress designed for more support. Our comfort experts are always on hand to help you find the best mattress topper for your needs, you can contact them on 0333 577 0511 :)
“Easy to order surprised about the delivery charge but pleasant. Surprise that I got a discount.
Shame I can’t see when it is due, but you mentioned seeing it at some point tomorrow.”
“Extremely disappointed firstly with an incorrect order that I received and secondly my original order has still not been met. I placed an order over 2 weeks ago. The communication has been very poor.”
Hi Stephen, really sorry that you received an incorrect order the first time round. Our warehouse team do their best to send our your topper and pillows as soon as possible and sometimes this results in them picking the incorrect item. I can see this has been resolved and you have since received the correct pillows. Someone from our customer services team will be contacting you today to follow up on your order. Than you very much for your patience.
“Arrived quickly and really pleased. So comfortable and have had pain free sleep. I have sciatica and arthritis at times and in the past didn’t know which way to turn, literally.”
“Straightforward ordering process. My only problem was knowing which topper to choose. It arrived on time and having a two-year guarantee gives peace of mind”
Hi Vanessa, thank you for the 5 star rating and review!
If you ever need any help with a future order, please feel free to ring our 24/7 order line at 0333 577 0511 who can help you decide which topper is best to suit your needs 😊
Hi Shirley, thank you so much for getting in contact. I am really sorry for the delay to your order, the topper you ordered is incredibly popular and I can see stock is due into our warehouse today. I will make a note to the warehouse to have your order put on priority and be despatched with next day delivery :)
“I would highly recommend purchasing a sealy mattress topper from this company..I have 5 broken discs and fibromyalgia the relief I feel since buying the mattress topper is amazing! Would definitely use the mattress topper company and sealy again .”
