Thank you for the lovely feedback, Rita! We’re so pleased to hear you found the buying process easy and are happy with the quality of your mattress topper.
Happy sleeping 💤
Thanks for your feedback, Sheila! We’re glad to hear that the website was easy to use. Apologies for the autofill issue; we’ll make sure it gets sorted for you.
Looking forward to resolving it quickly. Happy sleeping 💤
“You couldn't give me the topper I ordered do you pushed on another one that was so thin and useless to me unfit for purpose and you wouldn't take it back..so you mugged me right off with this cheap 1inch topper”
Hi Colin,
I’m really sorry to hear about your experience. I can see this situation has been frustrating for you, and I apologise that the topper didn’t meet your expectations. Unfortunately, we can’t accept returns on opened products, but I completely understand your disappointment.
Please feel free to get in touch if you need any further assistance.
Hi Janet,
Thank you so much for your kind words! We’re thrilled to hear you’re happy with the upgrade. We always aim to ensure our customers are well taken care of.
Happy sleeping 💤
Hi Carol,
We’re so pleased to hear that the pillow has provided the relief you needed! It’s fantastic that it’s helping with your back pain and cervical spondylitis.
Happy sleeping 💤
“I'm not finding this as effective as my previous pocketed mattress topper it seems to sink where the body is and go up high on the opposite side. I am a single lady in a ks bed.
I don't like the way the empty side raises up.
I may return this for a refund”
Hi Kathryn,
Thank you for your feedback. We’re sorry to hear that the topper isn’t meeting your expectations. For our Seriously Comfortable Toppers, we offer a 100-night sleep trial, so we recommend giving it at least 30 days to adjust to the comfort and help you make a more informed decision.
If you have any questions or need assistance with the return process, feel free to let us know.
Happy sleeping 💤
“It was easy , but since I place my order I have no news when my order will be sent .
I ordered a topper mattress £179 with discount
On the 29/01/25 , we are the 6/02/25 No mattress, I send many email they still do t know when I will be delivered .
THE WORST COMPANY EVER , please Avoid buying from them”
Hi Valerie,
Thanks for your feedback! We’re glad to hear the ordering process was easy. We’re sorry for any confusion regarding your order status. Orders are typically dispatched promptly, but we’ll make sure to send you an update on your delivery.
Happy sleeping! 💤
Hi Derek,
Thanks for the great feedback! We’re thrilled to hear you found the site easy to navigate and enjoyed our selection of products.
Happy shopping! 😊
Hi Kevin,
Thank you for your fantastic feedback! We’re so glad to hear the mattress topper arrived well packaged and met your expectations.
Happy sleeping 💤
Hi Paul,
We’re so pleased to hear your mattress topper is a perfect match for your new Premier Inn mattress! Here’s to many more restful nights ahead.
Happy sleeping 💤
Hi Lesley,
We’re so glad to hear that your mattress topper has made such a positive difference! Nothing beats a cosy, restful sleep. Enjoy!
Happy sleeping 💤
“The website is easy to use. Quick response on my purchase. Always an added bonus I had free delivery and 10% off my order Thank you all I’m looking forward to my purchase”
Hi Tracey,
Thanks for the lovely review! We’re thrilled to hear that you found the website easy to use and enjoyed the discounts. We hope you love your purchase!
Happy sleeping 💤
Hi Mark,
Thanks for your feedback! We appreciate your suggestion, and we’ll look into adding more detailed information on our product descriptions.
Happy sleeping 💤
