The Nappy Lady Ltd Reviews

Name: The Nappy Lady Ltd
Address: Unit C, Linsford Business Park, Linsford Lane, Mytchett, Surrey
Rating: 4.85

4.9 Rating 243 Reviews

97 %

of reviewers recommend The Nappy Lady Ltd

4.9

Based on 243 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Nappy Lady Ltd 5 star review on 9th October 2023

Erin P

The Nappy Lady Ltd 5 star review on 25th May 2023

Jenny T

Anonymous

Anonymous // 01/01/2019

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“Ordered terry towelins, muslins, nappi nippas and paperliners - delivery came quickly and happy wth the quality of the bits and bobs. Follow up emails about best folding methods etc have been very useful and online guides really helpful to get to grips with how to use reuseable nappies”

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Posted 8 months ago

“Bought some Terry squares and nappy nippy pins to go with wraps I already own. The squares are so soft and excellent quality. They have kept my daughter dry and there’s no sign of any nappy rash so they seem to be working. The pins are a little fiddly - I think I just need to practice. They’re much better than a safety pin though!! I’ll be buying some new wraps from the nappy lady next.”

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Posted 8 months ago

“Great products. As described and sized.”

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Posted 9 months ago

“Easy to order. Item ss described & packaged in environmentally friendly packaging. Received item promptly. Very happy with service. Thanks”

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Posted 9 months ago

“Quality good and arrived fairly quickly.”

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Posted 9 months ago

“Great communication and prompt shipping/ delivery”

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Posted 9 months ago

“Great website to purchase reusable nappies and all the accessories. TNL provide very helpful guides on each brand of nappy to make it easier to make an informed choice before purchasing. They were very quick on dispatch and also have a Facebook community which assist with questions on fit issues etc. Very happy we found TNL for our cloth nappy journey.”

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Posted 9 months ago

“Great product and great service. Website easy to navigate, and item delivered quickly, thankyou.”

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Posted 9 months ago

“Products, communication, packaging and delivery were all top notch! Thank you”

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Posted 9 months ago

“Very pleased with my purchase. Excellent communication, speedy delivery, everything great! Will shop here again for sure.”

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Posted 9 months ago

“Fabulous products. Quick delivery”

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Posted 9 months ago

“Fast delivery, great nappy. No leaks, cleans well and very absorbent.”

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Posted 9 months ago

“Excellent service well done The Nappy Lady I shall certainly be recommending you . Thankyou from a very satisfied customer.”

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Posted 9 months ago

“I had a memory from childhood of what I wanted, spoke with Ann, who not only was attentive, she was patient and ( without being condescending or irritated or offended) she provided me with information and guidance that helped me make informed decisions on my baby shopping list. She provided me with a positive experience during this pregnancy journey. I communicated with them via email and phone, and they responded swiftly, and i got my order quick.”

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Posted 9 months ago

“Very pleased with the product - very good quality and nielt absorbant - I have bought cheaper Chinese imports and was dissapointed - theBanminex adult re useable nappies are FAr superior and worth paying a bit more for. Service was excellent with a next day delivery and the web site was easy to use. i will be back for more!”

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Posted 9 months ago

“Cannot speak highly enoughi of this company. Their informative web site and attention to detail are excellent. A very valuable source of information for new Mums. My order arrived promptly and was well packed.The Nappy Lady is a company well worth supporting.”

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Posted 9 months ago

“Ordered 10 Little Lamb wraps which were sent very quickly but unfortunately, the parcel arrived damaged by Royal Mail. The problem was dealt with swiftly and the wraps are perfect. Very happy with my purchase!”

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Posted 9 months ago

“Great purchase and fast delivery”

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Posted 9 months ago

“Perfect little potty, great service thank you”

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Posted 10 months ago

“Wasn't sure what size nappies and wraps to buy for my nearly two year old and received really helpful advice via the helpline before ordering. Delighted with our purchases and our daughter seems more comfortable with room to grow - thank you!”

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Posted 10 months ago

The Nappy Lady Ltd is rated 4.9 based on 243 reviews