The Nappy Lady Ltd Reviews

Name: The Nappy Lady Ltd
Address: Unit C, Linsford Business Park, Linsford Lane, Mytchett, Surrey
Rating: 4.85

4.9 Rating 243 Reviews

97 %

of reviewers recommend The Nappy Lady Ltd

4.9

Based on 243 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Nappy Lady Ltd 5 star review on 9th October 2023

Erin P

The Nappy Lady Ltd 5 star review on 25th May 2023

Jenny T

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always helpful advice, price competitive, fast delivery.”

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Posted 1 month ago

“Great experence, great advice, received on time with thanks!”

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Posted 1 month ago

“Everything was wonderful and arrived quickly. Thank you so much!”

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Posted 2 months ago

“Bought the Merula XL from here. It was reasonably priced and arrived incredibly quickly and has been such an amazing purchace and has been truly lifechanging. Could not reccomend enough.”

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Posted 2 months ago

“I love nappy so much, perfect size and comfortable too”

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Posted 2 months ago

“Wonderful service and exceptional quality of goods”

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Posted 2 months ago

“The Nappy Lady gives really great advice on getting started using reusable nappies and the newborn hire kit is a fantastic idea!”

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Posted 2 months ago

“Alles Super Danke”

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Posted 2 months ago

“Excellent service. They even phoned to check what time frame I needed my items in to ensure I had the best delivery option. Quickly delivered in eco packaging”

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Posted 2 months ago

“I have recently purchased Snazzipants Night Training Pants to support an upcoming school residential for my child who has the odd accident. On recieving the item for my 8 year old I found that the size ordered for 10-12years based on measurements was very small and restrictive. The boxer shorts left compression marks hours afterwards and is not an item I would recommend. My son is average size and extremely athletic. On messaging the customer service team I was basically told nothing could be done and they don't make the sizing it comes from the manufacturer. Personally I wouldn't recommend buying the product it's cost me almost £30 for a product that ist suitable due to poor sizing”

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Posted 3 months ago

I'm really sorry you have found the Snazzipants to be too small for your child. Snazzipants suggest that the age range is a rough guide as children come in all shapes and sizes. It is always best to order based on the measurements rather than age. While your child was only 8 years old they measured at the top of the measurement guide for the 10-12 year old. Being at the top of the size range would leave the pants snug. As per our returns policy we accept returns of items for up to 100 days after purchase for a refund or exchange. However items must be as new and not washed or used. Unfortunately as you have washed and used the pants before trying them on for size we could sadly not accept them back. Snazzipants are a very popular item and you will be able to sell them on secondhand to recoup some of your outlay.

Posted 2 months ago

“Great service and quick delivery as always. The descriptions on the nappies is so honest and helpful when choosing. Love this website!”

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Posted 3 months ago

“Quick delivery good quality”

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Posted 3 months ago

“Products were shipped out quickly and received as described.”

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Posted 3 months ago

“Excellent service and very good products. Many thanks”

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Posted 3 months ago

“The quality of the nappy is excellent. I bought a newborn size so it is small as required. The colour is exactly as shown. I would highly recommend this company for quality and ease of use.”

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Posted 3 months ago

“Bought period swinwear for my teenage daughter who is extreamly fussy. She couldnt be more happy with these costumes. They are well made and fit perfectly. Excellent delivery service. Highly recomended.”

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Posted 3 months ago

“Very happy with purchase. Great quality and delivery was quick too. Thanks”

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Posted 3 months ago

“Such helpful advice and videos, and The Nappy Lady stocks everything I need - really pleased!”

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Posted 3 months ago

“Ordered a top hat potty for my granddaughter. Prompt delivery and item as expected.”

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Posted 3 months ago

“Order arrived very quickly, nice and neat service”

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Posted 3 months ago

The Nappy Lady Ltd is rated 4.9 based on 243 reviews