Thread The Word Reviews

Name: Thread The Word
Address: 43, Lakeside Avenue, 43, Lakeside Avenue, Reservoir
Rating: 4.91

4.9 Rating 1,467 Reviews

98 %

of reviewers recommend Thread The Word

4.9

Based on 1,467 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Thread The Word:

Hi there, we’re Thread The Word!

We’re an Australian business located in Melbourne and dedicated to creating beautiful, personalised blankets. All of our blankets are an order of one and knitted just for you.

We are very passionate about making all of our products in Australia. We have been producing personalised gifts for over 10 years in the photo industry.

Our blankets are knitted from 100% combed cotton. Combed cotton is super soft and we do not use any harmful chemicals so they are perfectly safe for babies and children.

We hope you love your blanket as much as we loved creating it!

Visit Website

Phone:

1300 086 238

Email:

hello@threadtheword.com

Location:

43, Lakeside Avenue,
43, Lakeside Avenue
Reservoir
3073

Write Your review

Tell us how Thread The Word made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Thread The Word 5 star review on 28th November 2024

406

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi I recently did a purchase from Thread. I love their stuff and the delivery was prompt too. Thanks so much. Keep up the lovely work.”

Helpful Report

Posted 3 months ago

“Wonderful service - the hardest thing was trying to choose which pattern/colour/font my new great grandson would like. What I chose looks lovely and how it was made/delivered from Thread the Word was very professional. And an Australian company. Thank you.”

Helpful Report

Posted 4 months ago

“We've loved dealing with Thread the World for our staff baby gifts. The service and communication have been first-class, and the blankets have always delighted our staff.”

Helpful Report

Posted 4 months ago

“Blanket is absolutely beautiful. So many designs to chose from. Delivery was on time. Would def recommend.”

Helpful Report

Posted 4 months ago

“Order a blanket for a family member that I couldn’t visit as I was going overseas. I ordered on Monday or Tuesday , picked colors and design and my niece received it on Friday the same week. Probably helped that she lived a few suburbs away but she loved it and said I was looking at buying another blanket. Highly recommend quality and service .10/10”

Thread The Word 5 star review on 30th August 2024

Helpful Report

Posted 4 months ago

“Great custom blanket, will definitely be buying again! packaging was lovely and gave a nice hand-made touch”

Helpful Report

Posted 4 months ago

“Product is great, and packaging was lovely! Love the combination of colors.”

Helpful Report

Posted 4 months ago

“Beautiful product thank you. Quick and professional service.”

Helpful Report

Posted 4 months ago

“Ordered a blanket for my newborn niece, the process was easy and when we received the blanket it was just gorgeous! It also smelt amazing!!”

Helpful Report

Posted 4 months ago

“Being delighted with my first personalized blanket I ordered another for a friend. Beautiful products,easy to order and fast delivery. I will definately be a returning customer and I will spread the word! So glad i found you! Thank you”

Helpful Report

Posted 4 months ago

“Beautiful blanket 😍 happy customer”

Helpful Report

Posted 4 months ago

“Beautiful and soft material. I was suprised how fast it got delivered. Highly recommend.”

Helpful Report

Posted 4 months ago

“I never got to unwrap and see the blanket as it was a gift but I have been assured that it was gorgeous”

Helpful Report

Posted 4 months ago

“Very happy with the cot blanket. The customer service was great too - after placing the order a member reached out as they had to make a slight adjustment to the design of the blanket. They provided a proof of the revised design which looked better. The quality of the cotton is thick and plush and everything was super simple. Super happy.”

Helpful Report

Posted 4 months ago

“I bought the Tiles 2 cot sized blanket as a gift for a close friend’s daughter’s 1st Birthday. They loved it and so did we! The quality is amazing and turn around time is quite good for something made to order and that size. Will be ordering again in the future for sure!”

Helpful Report

Posted 4 months ago

“I recently received a personalized baby knit blanket from Thread The Word, and I am beyond impressed! The softness and high quality of the blanket are immediately noticeable. My daughter absolutely loves it and cuddles with it all the time (so do I!). Needless to say, we're in love! The shipping was crazy fast, especially for a handmade item—Seriously, it arrived in the US from Australia within days! Unreal. This small family business knows how to do it right, they make the perfect, cozy blanket, and it's gentle on sensitive skin, too. *Highly recommend for anyone wanting a special, personalized touch!”

Thread The Word 5 star review on 23rd August 2024

Helpful Report

Posted 4 months ago

“Still have not received the blanket yet. Tracking info has been sent but UPS tracking has it down that they have not received anything from the company. It’s been months.”

Helpful Report

Posted 4 months ago

Hi Rose, we're really sorry to learn that your delivery is taking longer than expected. We know how frustrating this can be, and we genuinely appreciate your patience. The tracking shows your blanket should arrive this coming Thursday. Kindly note we’ve sent you an email with more details to help improve your experience with us and make things right. If there’s anything else I can do to help to better the experience for you, please let us know!

Posted 4 months ago

“Beautiful quality! Great service!!!”

Helpful Report

Posted 4 months ago

“I have purchased 5 blankets from thread the word, they are beautiful well made blankets, The correspondence was always quick and professional as was the delivery, And presentation was spot on, A perfect keepsake gift Thank you”

Helpful Report

Posted 4 months ago

“Love my 4 blankets for each of the grand kids. So special for them to have they're own blanket when they come over. Watching TV or having a sleep. They're soft, warm, yet light weight for them to carry.”

Helpful Report

Posted 4 months ago

Thread The Word is rated 4.9 based on 1,467 reviews