Thread The Word Reviews

Name: Thread The Word
Address: 43, Lakeside Avenue, 43, Lakeside Avenue, Reservoir
Rating: 4.91

4.9 Rating 1,467 Reviews

98 %

of reviewers recommend Thread The Word

4.9

Based on 1,467 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Thread The Word:

Hi there, we’re Thread The Word!

We’re an Australian business located in Melbourne and dedicated to creating beautiful, personalised blankets. All of our blankets are an order of one and knitted just for you.

We are very passionate about making all of our products in Australia. We have been producing personalised gifts for over 10 years in the photo industry.

Our blankets are knitted from 100% combed cotton. Combed cotton is super soft and we do not use any harmful chemicals so they are perfectly safe for babies and children.

We hope you love your blanket as much as we loved creating it!

Visit Website

Phone:

1300 086 238

Email:

hello@threadtheword.com

Location:

43, Lakeside Avenue,
43, Lakeside Avenue
Reservoir
3073

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Thread The Word 5 star review on 28th November 2024

406

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So easy to order, beautiful, quality blanket”

Helpful Report

Posted 6 months ago

“What can l say, the two personalised cot sized blankets l received were not only of excellent quality, there was so much love and care into the wrapping, it was really special. The blankets also smelt beautiful and are so soft and cuddly. What l received exceeded my expectations, will definitely be back again for future purchases ♡”

Thread The Word 5 star review on 17th June 2024

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Posted 6 months ago

“Such a lovely personal gift for a precious new person! Beautiful quality, speedy delivery and gorgeous colours, loved it all!”

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Posted 6 months ago

“Best purchase on the net ever! I custom made one for our daughter, the website was so easy to use and the blanket arrived super fast! The quality is impeccable, it’s the perfect all season blanket to have. She loves it (1 year old) and we will be getting these as gifts for friends in future!”

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Posted 6 months ago

“Beautiful first baby blanket, fast delivery - love love love ❤️”

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Posted 6 months ago

“Brilliant service and quality”

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Posted 6 months ago

“⭐️⭐️⭐️⭐️⭐️ Loved supporting an Australia business! The order arrived so quickly. I bought it for my new little niece and it was everything I had hoped for and more. The quality and attention to detail was amazing, the print was adorable and the blanket itself had a beautiful scent. Will definitely be ordering more in the future 🖤”

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Posted 6 months ago

“We purchased a blanket as a gift for a new baby and it is so gorgeous! Lovely and soft and great quality.”

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Posted 6 months ago

“I have purchased a few of these now. Perfect present for new baby!! Great product”

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Posted 6 months ago

“Blanket matched the design perfectly, it is so soft and warm. Colour choices are great and exactly as expected. Delivery was fast and arrived sooner than expected. Very happy! Great gift!”

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Posted 6 months ago

“I received my blanket and the colour was very different to the one on the website. I reached out to the team and they did not offer a refund as I was not happy with my purchase. Very disappointed - I love supporting small businesses but this one does not have good customer service and false advertising.”

Helpful Report

Posted 6 months ago

Hi Angela, We offered you a refund upon the return of your order, and we also offered to make you another one in any colour combo you like. However, you requested a refund while wanting to keep your order, which isn't an option we can accommodate. Best regards, Peter

Posted 6 months ago

“Thank you so much for the personalised blanket. Our family absolutely loves it and we use it every day. It came out looking amazing and smelled lovely too!”

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Posted 6 months ago

“I received a blanket from The The Word as a gift when I had my son and loved it, we use it every day. Now I know the perfect gift for all my new parent friends and family. Such a special, personalised gift that’s also practical to use every day because of its quality.”

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Posted 6 months ago

“Absolutely beautiful baby blanket for a gift. Fabric is so soft and the colours / design perfect.”

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Posted 6 months ago

“Absolutely beautiful quality product delivered promptly as a gift for my eight week old grandson who has had a tough start to life. Spending much of it in the Royal Children’s Hospital. It makes a lovely personal addition to his cot.”

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Posted 6 months ago

“Love It! Great communication and fast delivery. Could not be more pleased. Thank you....”

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Posted 6 months ago

“Beautiful blanket”

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Posted 6 months ago

“Purchased a cot blanket for my grandson the quality is exceptional very well made which is unusual these days, will be ordering more and one for myself. Thankyou Annette”

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Posted 6 months ago

“Loved my blanket, I ordered one for my sister and changed my mind on the design not long after placing my order. They were accomodating to me and let me make a change to it. Thank you so much ☺️”

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Posted 6 months ago

“The blanket is so soft and cozy, the colour combo turned out great. It was such a smooth process to personalise and shipping was very fast!”

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Posted 6 months ago

Thread The Word is rated 4.9 based on 1,467 reviews