Thread The Word have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Another beautiful blanket for grandie number 2. Great customer service, great price for the quality and fast efficient service.
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- Carla Harding
“
Thread the world have done an absolutely amazing blanket for my soon to be granddaughter. The design. The quality well worth the price.
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- Trina
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The baby blanket I ordered for my Grandson was delivered, beautifully wrapped and smelled gorgeous too. Definitely worth the price and highly recommended.
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- Ruth Mattison
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Beautiful quality product, fast delivery and easy online ordering.
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- Anonymous
“
Thanks so much for creating a simply beautiful name blanket for our newest addition, our baby girl. The correspondence due to the long name was excellent and y’all made it work! :) Great service from start to delivery thank you so much!
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- Charlotte Ma’u
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High quality and fast delivery
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- Caitlin Davies
“
I received my blanket and the colour was very different to the one on the website. I reached out to the team and they did not offer a refund as I was not happy with my purchase. Very disappointed - I love supporting small businesses but this one does not have good customer service and false advertising.
”
- Anonymous
“
A lovely gift for a new grandchild - good quality and colours were perfect. Service excellent - thank you ThreadTheWord - I will buy again.
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- Anonymous
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Absolutely gorgeous and wonderful customer service
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- Maria Puskas
“
Thanks so much for creating a simply beautiful name blanket for our newest addition, our baby girl. The correspondence due to the long name was excellent and y’all made it work! :) Great service from start to delivery thank you so much!
”
- Charlotte Ma’u
