Total Cards Reviews

Name: Total Cards
Address: 6 Maple Way, Durham Way South, Newton Aycliffe, County Durham
Rating: 4.86

4.9 Rating 2,167 Reviews

97 %

of reviewers recommend Total Cards

About Total Cards:

We're the Cheapest and most Reliable TCG Store online specialising in all major games. We stock Thousands of products from Pokemon, Magic the Gathering, Yu-Gi-Oh!, Cardfight Vanguard, Weiss Schwarz, Dragon Ball Super, Dungeons & Dragons and much more! We also stock the very best in card protection, board games, video games and comic books!

We have reviews from customers who we've helped save money and deliver the very best service! With years of experience, and millions of cards sold we're the highest-rated and trusted place for all your TCG supplies.

With Free delivery for UK customers on orders over £20, reward points on every order, epic giveaways running every week, and our very own rewarding affiliate program, it is no wonder that we have amassed a following of awesome customers who trust us to deliver the highest quality service, order after order!

Cheapest Prices
We won't be beat on price! We are dedicated to being the cheapest retailer for all of your favourite gaming items and products! If you find another retailer that has us beat, then just let us know and we'll do our best to price match!

Comprehensive Support
We offer round-the-clock support on our site and social media profiles for any customer queries and questions! Our dedicated support team are super passionate about what we stock and always want to give you the 5* service that you deserve!

Massive Range
With Thousands of products on our site, our Product team are always working hard to ensure that we have the latest product with enough stock to go around! If we don't have what you're after, just drop us a message through our support or social media channels and we'll do our best to get what you're looking for!

Visit Website

Phone:

03335770094

Email:

support@totalcards.net

Location:

6 Maple Way,
Durham Way South,
Newton Aycliffe
County Durham
DL56BF

Write Your review

Tell us how Total Cards made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Total Cards 5 star review on 24th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and arrived on time!”

Helpful Report

Posted 3 months ago

Hi There Thank you so much for your 5-star rating of Total Cards! We truly appreciate your kind feedback and are thrilled to hear that you found our products to be great and that they arrived on time. Our team strives to provide the best quality and service possible, and your satisfaction means the world to us. We look forward to serving you again in the future.

Posted 3 months ago

“Still not received pre ordered cards over week and half ago release date was should have gone somewhere else!!!!!!! What is the point of a pre order when you have to wait ages afterwards to receive item . As I said still not received”

Helpful Report

Posted 3 months ago

Hi Angela Thank you for your feedback. We take all reviews seriously and use them to continuously improve our services. We sincerely apologise for the delay in delivering your order. According to our records, it should be delivered today. We understand your frustration, especially as it was a pre-order, and we are truly sorry for any inconvenience this has caused. Our team has worked diligently to expedite your order despite the backlog, which was unfortunately beyond our control. Please rest assured that we are committed to preventing such delays in the future. Thank you for taking the time to review your order. We hope you thoroughly enjoy it once it arrives. Kind regards, Ryan

Posted 3 months ago

“Great service and quick delivery”

Helpful Report

Posted 3 months ago

Hi Angela, Thank you so much for taking the time to leave us a 5-star rating for Total Cards! We greatly appreciate your support and feedback. We are thrilled to hear that you had a positive experience with our service and that the delivery was quick. Providing great service and ensuring fast delivery are our top priorities, so it's wonderful to know that we met your expectations. Thank you once again for choosing Total Cards. We look forward to serving you in the future!

Posted 3 months ago

“Arrived quickly and packaged very well protected the magazine from bending or creasing! Shipped same day as ordered. Couldn’t ask for a better online service.”

Helpful Report

Posted 3 months ago

Hi There, Thank you so much for your 5-star review of Total Cards! We greatly appreciate your support and are thrilled to hear that your experience with us was exceptional. We take immense pride in ensuring that our products are carefully packaged to prevent any damage during transit, so we're delighted to know that your magazine arrived quickly and was well protected. Our team works tirelessly to ship orders promptly, and we're glad that your order was shipped on the same day it was placed. Your kind words about our online service truly mean a lot to us. We're dedicated to providing the best possible experience for our customers, and your satisfaction is our ultimate goal. Thank you once again for choosing Total Cards. We look forward to serving you again in the future and continuing to provide you with the highest level of service.

Posted 3 months ago

“I've been desapointed about shiping taxes”

Helpful Report

Posted 3 months ago

Hi Julien Thank you for your feedback. We take all reviews seriously and use them to continuously improve our services. We apologise for the additional charges you incurred upon the product’s arrival in your country. Unfortunately, this is due to customs taxes imposed after the UK left the EU and affects all international orders. To help mitigate this, we ensure that VAT is removed from all international orders. The shipping costs displayed are just the shipping, unfortunately. We are continuously exploring ways to make international shipping more affordable and efficient, and we hope to improve this in the future. Thank you for your review, and we hope you enjoyed the product. We hope we might see you again in a future order and if so we look forward to serving you again. Kind Regards, Ryan

Posted 3 months ago

“Everyone I've ever dealt with at Total Cards are always very helpful and friendly”

Helpful Report

Posted 3 months ago

Hi Claire, Thank you so much for your 5-star rating of Total Cards! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. "Everyone I've ever dealt with at Total Cards are always very helpful and friendly." This kind compliment means the world to us, as we strive to provide exceptional service to all our valued customers. We are delighted to have been able to assist you, and we look forward to serving you again in the future. Once again, thank you for your glowing review. Your satisfaction and happiness are our top priorities.

Posted 3 months ago

“Good to finally have an esperatha. I like your shop.”

Helpful Report

Posted 3 months ago

Hi Bennett, Thank you so much for giving Total Cards a 4-star rating! We truly appreciate your support and feedback. It's great to hear that you are happy with your recent purchase and that you finally have the Esperatha. We are thrilled to have you as a satisfied customer and we look forward to serving you again in the future We would love to know how we could improve our services to earn that last star, we hope that you will let us know and give us some feedback!!

Posted 3 months ago

“Straight forward and easy to shop with Shipped promptly and packaged well.”

Helpful Report

Posted 3 months ago

Hi There, Thank you so much for taking the time to leave us a fantastic 4-star rating for Total Cards! We sincerely appreciate your kind words and support. We're delighted to hear that you found our website to be straight forward and easy to shop with. Our team is constantly working hard to ensure a smooth and user-friendly experience for all our customers. Additionally, we're thrilled that your order was promptly shipped and arrived in good condition. We take great care in packaging our products to ensure they reach our customers safely and securely. We would love some feedback on how we could earn that 5th star though!! If you could let us know how we could be better we would love to hear it Once again, we appreciate your feedback and thank you for choosing Total Cards. We look forward to serving you again in the future!

Posted 3 months ago

“Picked up the full latest set of Pokemon products from Total Cards & I was very happy with it all!”

Helpful Report

Posted 3 months ago

Hi There, Thank you so much for taking the time to leave us a 5-star rating! We greatly appreciate your support and are thrilled to hear that you were very happy with your recent purchase of the full latest set of Pokemon products from Total Cards. Your satisfaction is our top priority, and we're glad that we could provide you with an enjoyable experience. Once again, thank you for choosing Total Cards. We look forward to serving you again in the future!!!!

Posted 3 months ago

“Fantastic site, great prices and very fast delivery. I'll definitely be back”

Helpful Report

Posted 3 months ago

Hi Mark, Thank you so much for your 5-star rating of Total Cards! We are thrilled to hear that you had a fantastic experience with us and that you found our site to be great, our prices to be reasonable, and our delivery to be very fast. We truly appreciate your kind words and we are thrilled to know that we have gained a satisfied customer like you. We would be more than happy to welcome you back anytime in the future. Once again, thank you for choosing Total Cards and for taking the time to leave us such a wonderful review.

Posted 3 months ago

“My new favourite shop”

Helpful Report

Posted 3 months ago

Hi Katie, Thank you so much for your amazing 5-star rating of Total Cards! We truly appreciate your kind words and continued support. Your satisfaction is our top priority, and we are thrilled to hear that Total Cards has become your new favourite shop. We are committed to providing you with the best service and an extensive range of products that cater to all your card needs. We look forward to seeing you again!! Once again, thank you for your wonderful review and for choosing Total Cards as your go-to shop. We are here to help anytime you need us.

Posted 3 months ago

“Easy to order and prompt delivery. I ordered this for my daughters birthday- I got the wrong version but she was still thrilled with it. 🤣👍”

Helpful Report

Posted 3 months ago

Hi There, Thank you so much for your 5-star review of Total Cards! We truly appreciate your support and are thrilled to hear that you found ordering from us to be easy and the delivery prompt. We have all been there, there are too many choices for the same thing, but we're delighted to hear that your daughter still loved it! We hope that we might see you again for a future order and we wish your daughter a very Happy Birthday!!!

Posted 3 months ago

“Good price, quick postage and helpful customer service.”

Helpful Report

Posted 3 months ago

Hi Lisa, Thank you so much for your 5-star rating of Total Cards! We truly appreciate your kind words and are delighted to hear that you had a wonderful experience with us. Good price, quick postage, and helpful customer service are definitely some of the key aspects we strive to provide to our customers!! It's customers like you that make our job a pleasure. We look forward to serving you again soon. Thank you once again for choosing Total Cards!

Posted 3 months ago

“Good product!”

Helpful Report

Posted 3 months ago

Hi There, Thank you so much for your 4-star rating of Total Cards! We appreciate your support and are thrilled to hear that you found our products to be of good quality. Your kind words truly mean a lot to us. We would love to hear how we could earn that last star!! If you could give us some feedback it would be awesome!! Once again, thank you for choosing Total Cards. We look forward to serving you again in the future to give you a 5 star experience we know we can give!

Posted 3 months ago

“Cards arrived quickly and verybwell packaged.”

Helpful Report

Posted 3 months ago

Hi There, Thank you so much for your 5-star rating of Total Cards! We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with our service. It brings us great joy to know that the cards arrived quickly and were very well packaged. We always strive to ensure that our products reach our customers in pristine condition. Once again, thank you for your glowing review and for choosing Total Cards to shop with!

Posted 3 months ago

“This is my first time buying from Total Cards, they work fast and I got my package without any damage. It seems I was really luck because I got awesome pulls out of the packs :) Will definetly buy from total cards in the future.”

Helpful Report

Posted 3 months ago

Hi Samir, Thank you so much for your 5-star rating of Total Cards! We truly appreciate your support and are thrilled to hear that you had a fantastic experience with us. We are delighted to hear that you received your package promptly and in perfect condition. It's always our goal to ensure that our customers' orders are safely delivered without any damage. Moreover, we are thrilled to hear that luck was on your side and that you received awesome pulls from the packs you purchased. It's wonderful to know that you had such a positive experience with Total Cards. Once again, thank you for choosing Total Cards as your trusted source for trading cards. We look forward to serving you again in the future.

Posted 3 months ago

“Really Good. Recommend.”

Helpful Report

Posted 3 months ago

Hi There, Thank you so much for your 5-star rating of Total Cards! We sincerely appreciate your support and recommendation. It's customers like you that make all our hard work worthwhile. We are thrilled to have you as a loyal customer and we truly value your continued trust in our products and services. Rest assured that we will continue to deliver top-notch quality and excellent service that you can always rely on. Once again, thank you for your kind words and for shopping with us.

Posted 3 months ago

“Wasn't too happy with my purchase as I bought the v box thinking it would contain evolving skies as the stock image shows evolving skies, however my v boxes didn't not contain them. I raised this with total cards thinking my v boxes had been tampered with. To their credit, total cards responded to this quickly and although their response was that they use stock images and can't be responsible for the contents of the item I recieved. I couldn't argue and took it on the chin.”

Helpful Report

Posted 3 months ago

Hi Calvin Thank you for taking the time to leave us a review and for awarding us 3 stars. We greatly appreciate your feedback and will use it to enhance our service. We apologise that the V boxes you ordered did not contain the Evolving Skies Pack. When Pokémon releases second prints, they do not update the images provided to retailers like ourselves. To address this, we have included a description to make this clearer. Currently, we have Hoopa V boxes in stock that do include the Evolving Skies Pack, so we hope you will find what you're looking for with these! Please be assured that we would never tamper with any products. Such practices are abhorrent to us. However, we understand the scepticism associated with online ordering. We are pleased to hear that our team responded promptly to your concerns. They are dedicated to resolving issues as quickly as possible. We hope you will consider ordering from us again. If you ever wish to know which packs are included in a box, please do not hesitate to contact our support team at support@totalcards.net. They will be more than happy to check the packs for you, as long as it does not require opening the box. Thank you once again for your review. We hope to provide you with a 5-star experience in the future. Kind regards, Ryan

Posted 3 months ago

“Always great staff, good humour and always there to ask advice or a starting point for a new game / tcg”

Helpful Report

Posted 3 months ago

Hi Chris, Thank you so much for your 5-star rating of Total Cards! We truly appreciate your kind words and it's great to hear that our staff has consistently provided you with a positive experience. We always strive to offer top-notch customer service, and it makes us incredibly proud to know that we've met your expectations. We are grateful for your continued support. It's our pleasure to be there for you, whether it's offering advice, helping you find the perfect game, or simply sharing a laugh. We look forward to serving you again soon and being a trusted starting point for all your gaming and TCG needs. Thank you once again for choosing Total Cards!

Posted 3 months ago

“The service and communication were great, cannot fault the company. I didn't realise the items would not be clean upon arrival. I now understand the price was for used items but i thought I was purchasing items spare from break downs. I don't mind buying used items but they weren't clean, some had sticky marks and the insides of all the tins had bits in so I had to clean them our before giving to children. Had I have known this i would not have purchased but the cards were in excellent condition :)”

Helpful Report

Posted 3 months ago

Hi Kayley Thank you for taking the time to review your recent order with us. We are delighted to hear that you found our overall service and communication to be great, as our team strives to provide the best experience possible. We are sorry to hear about the issues you encountered with the packaging, leading to some bits inside the tins. This is not typical of our standards, and we will look into how we pack items like these to prevent it from happening again in the future. We also apologise for the sticky marks on the tins. This is not a usual occurrence, and we will work diligently to ensure this does not affect any future orders. We are truly sorry for the inconvenience this has caused. However, we are pleased that the singles were in excellent condition, and we hope to see you again for a future order. We are committed to providing you with the 5-star experience we know we can deliver. Thank you for your honest review, and for choosing to shop with us.

Posted 3 months ago

Total Cards is rated 4.9 based on 2,167 reviews