Total Cards Reviews

Name: Total Cards
Address: 6 Maple Way, Durham Way South, Newton Aycliffe, County Durham
Rating: 4.86

4.9 Rating 2,166 Reviews

97 %

of reviewers recommend Total Cards

About Total Cards:

We're the Cheapest and most Reliable TCG Store online specialising in all major games. We stock Thousands of products from Pokemon, Magic the Gathering, Yu-Gi-Oh!, Cardfight Vanguard, Weiss Schwarz, Dragon Ball Super, Dungeons & Dragons and much more! We also stock the very best in card protection, board games, video games and comic books!

We have reviews from customers who we've helped save money and deliver the very best service! With years of experience, and millions of cards sold we're the highest-rated and trusted place for all your TCG supplies.

With Free delivery for UK customers on orders over £20, reward points on every order, epic giveaways running every week, and our very own rewarding affiliate program, it is no wonder that we have amassed a following of awesome customers who trust us to deliver the highest quality service, order after order!

Cheapest Prices
We won't be beat on price! We are dedicated to being the cheapest retailer for all of your favourite gaming items and products! If you find another retailer that has us beat, then just let us know and we'll do our best to price match!

Comprehensive Support
We offer round-the-clock support on our site and social media profiles for any customer queries and questions! Our dedicated support team are super passionate about what we stock and always want to give you the 5* service that you deserve!

Massive Range
With Thousands of products on our site, our Product team are always working hard to ensure that we have the latest product with enough stock to go around! If we don't have what you're after, just drop us a message through our support or social media channels and we'll do our best to get what you're looking for!

Visit Website

Phone:

03335770094

Email:

support@totalcards.net

Location:

6 Maple Way,
Durham Way South,
Newton Aycliffe
County Durham
DL56BF

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Total Cards 5 star review on 24th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product was delayed quite heavily due to bandai pushing release back a week and suppliers taking a few days to get product out but team was very communitive on the issues when asked”

Helpful Report

Posted 2 months ago

Hi There, Thank you so much for your 5-star rating of Total Cards! We truly appreciate your support and your feedback. We apologise for the delay with the product due to Bandai pushing the release back by a week and our suppliers taking a few extra days to get the product out. However, we're thrilled to hear that our team was communicative and responsive in addressing the issues when you reached out. We constantly strive to provide the best customer experience and your satisfaction means everything to us. Thank you once again for choosing Total Cards, and we look forward to serving you in the future!

Posted 2 months ago

“The packaging was not ideal as bits of dust and paper had made their way into the cracks of the box and it took some time to clean, the stitching on these boxes are bad in a few places. I've bought the same make elsewhere and it didn't have this issue.”

Helpful Report

Posted 2 months ago

Hi Lucian, Thank you for sharing your feedback. We take all reviews seriously and use them to continuously improve our services. We’re sorry that our packaging caused you extra effort in cleaning; this isn’t something we typically encounter. We’ll take your feedback on board as we work to balance eco-friendly practices with ensuring no fuss clean up. We also apologise for the stitching issues you encountered. As we’re not the manufacturers, we don’t see the products until they’re shipped to you in their sealed packaging. We encourage you to share your concerns directly with the manufacturer as well, as feedback from customers can often drive improvements in their quality control. We regret that your experience didn’t meet the standard we strive for. We hope you’ll give us another chance to provide the 5-star service we know we can deliver. Thank you again for your review. Kind Regards, Ryan

Posted 2 months ago

“Great! No complaints, would buy again”

Helpful Report

Posted 2 months ago

Hi Gaurav, Thank you so much for your 5-star rating! We genuinely appreciate your support and dedication as a loyal customer. It's fantastic to hear that you had a great experience with Total Cards. "Great! No complaints, would buy again." We are thrilled to have met your expectations and would be delighted to serve you again in the future. Thanks once again for your trust and for being awesome!

Posted 2 months ago

“I was very impressed by how quickly the order was dispatched! The free delivery was also a big plus.”

Helpful Report

Posted 2 months ago

Hi Martyna, Thank you so much for your 5-star rating of Total Cards! We truly appreciate your support and are thrilled to hear that your experience with us was excellent. We are delighted to know that you were impressed by the prompt dispatch of your order. At Total Cards, we strive to provide efficient and reliable service, ensuring that your purchases are delivered to you as quickly as possible. Furthermore, we are glad to hear that you enjoyed our free delivery service. We believe that offering free delivery adds extra value to our customers' shopping experience, and we are happy that it was a big plus for you. Once again, thank you for taking the time to share your positive feedback with us. We hope to have the pleasure of serving you again in the future.

Posted 2 months ago

“Quick fats delivery. Also packaged well and the correct product for a reasonable price that ms total cards”

Helpful Report

Posted 2 months ago

Hi James, Thank you so much for your 5-star rating of Total Cards! We truly appreciate your support and loyalty. Quick fast delivery, well-packaged products, and reasonable prices are at the core of our service, and we're thrilled to have exceeded your expectations. Thank you for being a customer and shopping with us, and we look forward to serving you again soon!

Posted 2 months ago

“Excellent vendor, my go-to when ordering product online.”

Helpful Report

Posted 2 months ago

Hi Joseph, Thank you so much for your fantastic 5-star rating of Total Cards! We greatly appreciate your continued support and are thrilled to hear that we have become your go-to vendor for online purchases. We are always trying to make your shopping experience as great as possible and we hope that we will continue to see you in future orders so we can continue to give you the best!!

Posted 2 months ago

“They arrived fast and in good condition. The packs were protected in the box and I would 100% purchase from total cards again!”

Helpful Report

Posted 2 months ago

Hi There, Thank you so much for your 5-star rating of Total Cards! We truly appreciate your kind words and are thrilled to hear that your order arrived quickly and in great condition. It's our top priority to ensure that our products are well-protected during shipping, so we're delighted to know that you were happy with the packaging as well. We can't thank you enough for your support, and we look forward to serving you again in the future! Thank you for shopping with us!

Posted 2 months ago

“It took 5 months after the product was released until I received it and only after I contacted customer service to remind them of my order.”

Helpful Report

Posted 2 months ago

Hi Ryan, Thank you for sharing your feedback. We take all reviews seriously and use them to continuously improve our services. We’re sorry your order took longer than expected to reach you. Unfortunately, the delay was due to issues with the manufacturer, which was beyond our control. We’re not happy about this either Ryan, and would recommend that you also share your feedback directly with the manufacturer, as they often overlook the concerns of suppliers and retailers. Please rest assured, though, that we would never overlook an order. The moment the stock arrived, we made it a priority to dispatch all orders, including yours, as swiftly as possible. Our support team did their best to keep you updated throughout the process. We understand this was frustrating, and we worked hard to minimise the impact of the delay. Unfortunately, certain manufacturers are known for slower stock distribution outside their main regions, which can cause setbacks like this. This is not the standard we set for our orders, Ryan, and we hope you’ll give us another chance to provide you with the 5-star experience that many of our other customers have received, as reflected in our reviews. Thank you again for your review. Kind Regards, Ryan

Posted 2 months ago

“Easy to register. Website easy to navigate. Purchased items at a good price. They were dispatched and received in a couple of days. All in all a very good experience and I will be buying more items in the future. A*”

Helpful Report

Posted 2 months ago

Hi There, Thank you for your stellar 5-star rating of Total Cards! We genuinely appreciate your positive feedback and are delighted to hear that your experience with us was exceptional. We are thrilled that you found our registration process effortless and our website user-friendly. It brings us joy to know that you were able to make your purchase at a great price. We strive to provide competitive prices. Additionally, we're pleased to hear that your items were promptly dispatched and that you received them within a couple of days. Ensuring timely deliveries is one of our top priorities. Your kind words reassure us that we have met your expectations and that you had an overall excellent experience. We are grateful for your trust in us and we look forward to serving you again in the future.

Posted 2 months ago

“they are great cards”

Helpful Report

Posted 2 months ago

Hi Carl, Thank you so much for your 5-star rating of Total Cards! We truly appreciate your support and feedback. We are thrilled to hear that you think our cards are great. At Total Cards, we strive to provide top-quality products and excellent customer service. Your kind words motivate us to continue delivering exceptional cards that meet your expectations. Once again, thank you for choosing Total Cards. We are grateful for your trust and recommendation.

Posted 2 months ago

“Great communication and customer service overall any problems that arose were solved swiftly overall.”

Helpful Report

Posted 2 months ago

Hi There, Thank you so much for your 5-star rating of Total Cards! We greatly appreciate your support and feedback. We are delighted to hear that you have been satisfied with our communication and customer service. At Total Cards, we prioritize providing outstanding support, and it is fantastic to know that any issues you encountered were swiftly resolved. Once again, we are truly grateful for your kind words and the excellent rating. We look forward to serving you in the future and ensuring that your experience with us remains exceptional.

Posted 2 months ago

“I bought a love live 10 year anniversary pack from total cards it was dispatched and arrived really quickly, thanks for your fast prompt service.”

Helpful Report

Posted 2 months ago

Hi Matthew, Thank you so much for your 5-star rating of Total Cards! We truly appreciate your support and loyalty as our valued customer. We are thrilled to hear that you had a wonderful experience with us. Your satisfaction is our top priority, and we are delighted to know that the love live 10 year anniversary pack you purchased from Total Cards was dispatched and arrived promptly. Our team works diligently to ensure fast and prompt service, so it's fantastic to hear that we met your expectations. We are committed to providing the best customer experience possible, and your positive feedback serves as great encouragement. Once again, thank you for choosing Total Cards. We look forward to serving you again soon!

Posted 2 months ago

“The overall vibe is very friendly and welcome and the service is very prompt and consistent. The staff member was very friendly and very helpful with any assistance needed.”

Helpful Report

Posted 2 months ago

Hi Stephen, Thank you so much for your 5-star rating of Total Cards! We truly appreciate your support and are thrilled to hear that our overall vibe of friendliness and warmth resonated with you. Providing prompt and consistent service is always our top priority! Additionally, we're grateful for your kind words regarding our staff member's friendliness and helpfulness. It's our goal to ensure that every customer receives the assistance they need, and your feedback is a testament to our commitment. Thank you once again for your generous rating and for choosing Total Cards!

Posted 2 months ago

“Amazing service very helpful and welcoming will Definatly be returning”

Helpful Report

Posted 2 months ago

Hi There, Thank you so much for giving Total Cards a 5-star rating! We're thrilled to hear that you had an amazing experience with our service. Our team takes pride in being helpful and welcoming, we want to make your shopping experience as awesome as possible, and we're glad that it made a positive impact on your visit. We can't wait to welcome you back again soon!

Posted 2 months ago

“Very quick delivery! Would definitely buy from here again.”

Helpful Report

Posted 2 months ago

Hi There, Thank you so much for your 5-star rating of Total Cards! We truly appreciate your positive feedback and are thrilled to hear that you had a great shopping experience with us. We strive to provide excellent service and very quick delivery, so it's wonderful to know that we met your expectations. We would be delighted to have you as a customer again in the future. Thanks again for choosing Total Cards!

Posted 2 months ago

“Very helpful advice and nice people”

Helpful Report

Posted 2 months ago

Hi There, Thank you so much for giving Total Cards a 5-star rating! We sincerely appreciate your kind words and support. We are thrilled to hear that you found our team to be not only helpful but also friendly. Providing top-notch customer service is something we constantly strive for, and it's fantastic to know that our efforts have been recognized. Thank you again for shopping with us!!

Posted 2 months ago

“Good price and pulled some good cards, also excellent customer service, answered my query fast and efficiently”

Helpful Report

Posted 2 months ago

Hi Anne-Marie, Thank you so much for your 5-star rating of Total Cards! We sincerely appreciate your feedback and are thrilled to hear that you had a positive experience with us. It's fantastic to know that you found our prices reasonable and managed to pull some amazing cards, we aren't jealous or anything 👀. We take pride in providing excellent customer service, and we're delighted that our team could assist you promptly and efficiently with your query. Thank you again for choosing Total Cards, and we hope to serve you again soon!

Posted 2 months ago

“Fantastic thank you so much”

Helpful Report

Posted 2 months ago

Hi Peter, Thank you so much for gracing us with a 5-star rating for Total Cards. We truly appreciate your kind words and are thrilled to know that you had such a fantastic experience with us. Thank you once again for your support and for taking the time to share your positive feedback. We look forward to serving you again soon.

Posted 2 months ago

“Exceeded expectations.”

Helpful Report

Posted 2 months ago

Hi There, Thank you so much for taking the time to rate Total Cards with 4 stars. We truly appreciate your support and are delighted to hear that your experience with us exceeded your expectations. At Total Cards, we strive to provide exceptional service and cater to the needs of our valued customers, just like you. We are thrilled to know that we were able to meet and surpass your expectations. We would love to hear how we could make this a 5* experience and any feedback would be helpful!! Once again, thank you for your kind words and for choosing Total Cards. We look forward to serving you in the future and providing you with even greater experiences.

Posted 2 months ago

“Lovely staff, very helpful whenever you need help with anything and very friendly!”

Helpful Report

Posted 2 months ago

Hi Joshua, Thank you so much for giving Total Cards a 5-star rating! We couldn't be happier to receive your positive feedback. We're thrilled to hear that our staff has been helpful and friendly whenever you need assistance. Their commitment to providing excellent customer service is something we take great pride in. We'll make sure to pass along your kind words to our lovely team. Thanks again for being awesome!

Posted 2 months ago

Total Cards is rated 4.9 based on 2,166 reviews