Login
Start Free Trial Are you a business?? Click Here

Total Cards Reviews

4.9 Rating 2,166 Reviews
C
Happiness Grade

About Total Cards:

We're the Cheapest and most Reliable TCG Store online specialising in all major games. We stock Thousands of products from Pokemon, Magic the Gathering, Yu-Gi-Oh!, Cardfight Vanguard, Weiss Schwarz, Dragon Ball Super, Dungeons & Dragons and much more! We also stock the very best in card protection, board games, video games and comic books!

We have reviews from customers who we've helped save money and deliver the very best service! With years of experience, and millions of cards sold we're the highest-rated and trusted place for all your TCG supplies.

With Free delivery for UK customers on orders over £20, reward points on every order, epic giveaways running every week, and our very own rewarding affiliate program, it is no wonder that we have amassed a following of awesome customers who trust us to deliver the highest quality service, order after order!

Cheapest Prices
We won't be beat on price! We are dedicated to being the cheapest retailer for all of your favourite gaming items and products! If you find another retailer that has us beat, then just let us know and we'll do our best to price match!

Comprehensive Support
We offer round-the-clock support on our site and social media profiles for any customer queries and questions! Our dedicated support team are super passionate about what we stock and always want to give you the 5* service that you deserve!

Massive Range
With Thousands of products on our site, our Product team are always working hard to ensure that we have the latest product with enough stock to go around! If we don't have what you're after, just drop us a message through our support or social media channels and we'll do our best to get what you're looking for!

Visit Website

Phone:

03335770094

Email:

support@totalcards.net

Location:

6 Maple Way,\nDurham Way South,\nNewton Aycliffe

C

Refund - Average

62.50%
Industry Average
Amazing customer service. They told me one of my products got damaged and asked if i wanted it or if i'd like a refund, plus refunded me the difference on shipping since it took a day longer with the damage. Will definitely be buying from here again!
posted 1 month ago - Dani Foskett
After placing my order I was promptly notified about an item no longer in stock with apologies, and provided an opportunity to have a full or partial refund but I managed to find another one, it got switched and my refund was issued for the difference, no hassle at all.
posted 6 months ago - Jessica Levai
Staff were pleasant and helpful and said they'd refund the error (the person I was in contact with was Ryan).
posted 1 year ago - Serena Forbes
A bit of a roller Coaster, first one of the pokemon cards I ordered turned out to be no longer in stick but with help from Ryan, I was able to get a refund for that card.
posted 1 year ago - Adrian Carman
Total Cards, refunded the item and sent the rest of my order.
posted 2 years ago - Mr Roe
I made a mistake upon ordering but a quick email to say I would like a refund and Matty sent a message back to say this was not a problem.
posted 4 years ago - Brendan
Original item was identified as damaged at dispatch. Professionally dealt with and replacement dispatched in a timely fashion. Very pleased with product and price. Communication from site was good and clear, with refund offered if preferred. All in all 5* service despite issues.
posted 4 years ago - JiM
When I raised this I was swiftly issues a partial refund in the form of store credit to resolve this issue, which was good.
posted 4 years ago - Customer