Turtle Tots Reviews

Name: Turtle Tots
Address: 1 Farleigh Court, Flax Bourton, Bristol, Somerset
Rating: 4.74

4.7 Rating 430 Reviews

93 %

of reviewers recommend Turtle Tots

4.7

Based on 430 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

Visit Website

Email:

info@turtletots.com

Write Your review

Tell us how Turtle Tots made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Turtle Tots 5 star review on 11th October 2024

Lauren

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The classes and instructors are great. My child loves them and has grown in confidence. A lot of lessons are cancelled at the last minute by text message and email but there have been times when people have arrived at the swimming pool to find the lesson cancelled. The replacement lessons are usually in the holidays which doesn't suit everybody. Different instructors cover our classes frequently which can confuse my child. The pool is warm and overall we enjoy the lessons and he is learning a skill for life. Just have to keep my phone by my side before every lesson incase it's cancelled.”

Helpful Report

(Lancashire, Cumbria And Craven) - Posted 1 year ago

“We have been extremely pleased with the lessons our granddaughter has received. A small group number enables more one to one advice and encouragement. Keep up the good work”

Helpful Report

(Lancashire, Cumbria And Craven) - Posted 1 year ago

“We love our lessons at The Swan, my little boy has grown so much in confidence since we started a few months ago.”

Helpful Report

(Lancashire, Cumbria And Craven) - Posted 1 year ago

“My Daughter loves the lessons and is certainly growing in water confidence. She has made some lovely friends too. The loyne classes do tend to get cancelled a lot which I understand can't be helped. However, the catch up classes always seem to be in half term when most parents like Myself have holidays or things planned so it's not beneficial and we still end up losing out. A refund would be much preferred. Also more photos and videos would be great. These are extremely precious times and to be able to share with family is vital. We can't thank Becki enough for being a very gentle and encouraging instructor. She always makes lessons fun and works on encouragement when my daughter isn't always keen on a certain activity eg jumping in. I hope she remains at Turtle Tots for the duration of our time there.”

Helpful Report

(Lancashire, Cumbria And Craven) - Posted 1 year ago

“I think the classes are beneficial to my daughter and she has begun to kick her arms and legs at two years old however compared to other swim classes they are quite expensive. For the price there are too many cancellations. These classes are often replaced in half-term when people have plans so they are still losing out if they can't make other classes due to work. There are also too many inconsistencies and this is shown when there are cover staff the classes vary so much. Some classes have lots of pictures taken of the children but the classke I attend has had 2 pictures in the past 2 years so I have nothing to show family who ask how swimming is coming along.”

Helpful Report

(Lancashire, Cumbria And Craven) - Posted 1 year ago

“Friendly and welcoming team that made both myself and my son feel very welcome and at ease in the water. Lots of songs and games in each lesson to build up my son’s confidence and skills in the water. Great communication at all times. Highly recommend!”

Helpful Report

(Ayrshire, Inverclyde And West Renfrewshire) - Posted 1 year ago

“Great lessons! Make me feel so relaxed in the pool with my little one and she loves it too! Fab teachers make it such an enjoyable experience, od recommend to anyone.”

Helpful Report

(Lancashire, Cumbria And Craven) - Posted 1 year ago

“Amazing lessons! Both my children have loved their sessions and it has given me so much confidence in the water with them”

Helpful Report

(Lancashire, Cumbria And Craven) - Posted 1 year ago

“Sarah is amazing with both of my children. They came in unable to swim and now both have the confidence to swim un aided.”

Helpful Report

(Lancashire, Cumbria And Craven) - Posted 1 year ago

“We love our Turtle Tots lessons. Having tried elsewhere we really love the gentle approach and the attention the teachers give each child. I'd highly recommend Turtle Tots for your child's swimming lessons.”

Helpful Report

Posted 1 year ago

“We have been swimming with Turtle Tots since my little boy was 3 months old. Seeing the confidence with him in the water has been amazing. We are now at big swimmers level and we throughly enjoy our classes every week.”

Helpful Report

(Lancashire, Cumbria And Craven) - Posted 1 year ago

“I have had a mixed review regarding turtle tots. We attend the campus whitehaven classes and they are very intermittent as to when they are on. Numerous issues with regards to pool issues to teachers. Wish they were more consistent.”

Helpful Report

(Lancashire, Cumbria And Craven) - Posted 1 year ago

Thank for your valuable feedback, I understand that Fiona has been in touch to discuss the problems that have arisen. We hope you continue to enjoy your sessions.

Posted 1 year ago

“Myself and my daughter have attended TT since she was around 6 months old. She throughly enjoys it and is very confident in the water. It makes things like hair washing so much easier as she isn’t scared to get water in her face. We have had a few teachers and they are always friendly, knowledgable and really helpful. I would recommend TT 1000000%.”

Helpful Report

(Southampton) - Posted 1 year ago

“Brilliant classes to help babies build confidence and learn in the water.”

Helpful Report

(Lancashire, Cumbria And Craven) - Posted 1 year ago

“My daughter has been attending swimming lessons since she was a couple of months old. She loves the water and has made amazing progress with her swimming with the patience and encouragement of her swimming teachers. Turtle Tots is the best babu class that I've attended with my little one. Highly recommend!”

Helpful Report

(Ayrshire, Inverclyde And West Renfrewshire) - Posted 1 year ago

“The classes on occasions can be left with parents and children wondering what task we are meant to be completing as direction is not always very clear. Should the children be on the pool side or even in the pool they get very cold due to the air-conditioning and water temperature”

Helpful Report

(Lancashire, Cumbria And Craven) - Posted 1 year ago

Thank for your valuable feedback, I understand that Fiona has been in touch to discuss the problems that have arisen. We hope you continue to enjoy your sessions.

Posted 1 year ago

“My baby loves swimming with Turtle tots, and honestly we enjoy the lessons very much too! The instructors are very competent and caring.”

Helpful Report

(Southampton) - Posted 1 year ago

“You have sent me an e-mail and my child hasn't received a place on your course so I am probably not the best person to write a review. I left a message on a voicemail service about a month ago now and no-one has replied and I have put my son on the waiting list through your website. I am a member of Barrow Everlast gym and they referred me to you.”

Helpful Report

(Lancashire, Cumbria And Craven) - Posted 1 year ago

“Very good and lots of activities to do in the water!”

Helpful Report

(Lancashire, Cumbria And Craven) - Posted 1 year ago

“Disappointing classes are always almost cancelled. We have not been swimming in 3 weeks due to cancelled classes. When classes are on they are good most of the time, but due to lengthy time off due to cancellation of classes it affects my child's confidence.”

Helpful Report

Posted 1 year ago

Thank for your valuable feedback, its is useful for us to know how our customers are feeling and it will passed onto Fiona and her team for discussion.

Posted 1 year ago

Turtle Tots is rated 4.7 based on 430 reviews