“I never received my order. I have emailed the email listed on my order confirmation and gotten no response. Please respond, I would like a refund or the items I purchased. Thank you..”
Hi Lia,
We are very sorry that you haven't received your order. This may have gotten lost in the post, however we haven't received an email from you. Please ensure to email webshop@ulsterweavers.com with your order number and a member of our team will arrange for your order to be reshipped to you as soon as possible. Apologies for any inconvenience caused. :)
Best wishes,
Ulster Weavers Team
“I love all the cheerfull Ulster Weavers producs and have four aprons and three sets of oven gloves. After washing they come out beautifully. I am very happy with those, five stars.
Recently I have bought a lot of tea towels. After one washing on 30 Celcius they have already lost a lot of colour. I can give no more than 2,5 stars for those because of that reason. Emails about this with pictures showing a washed and an unwashed teatowel with big difference in colour, have not yet been answered. ( maybe because of busy christmastime?)
Anyway, for this price, and since the lovely patterns are the main reason why I buy Ulster Weavers and not a cheaper product, this is a bit disappointing.”
Hi there! Please email webshop@ulsterweavers.com and a member of our team will arrange for a replacement to be shipped to you as soon as possible. We advise that you carefully read the care instructions and do not wash the tea towels on their own.
Merry Christmas,
Ulster Weavers
“I bought the linen facemasks buy on special offer and would definitely buy again if on offer. Lovely material and washes well. Expensive unless on offer”
“Disappointed to find all of the products were manufactured in China!
The linen Xmas napkins have a snowflake that is transfer printed rather than needle work, this is somewhat misleading from the website display. The general finish is mediocre.”
“Bought several Christmas tea towels as gifts for family members which I am sure they will love. Great quality, wonderful prints and I got them on promotion 4 for 3, what's not to like!”
“I recently bought several Christmas presents from ulster weavers. The items arrived very quickly. One item was missing and they promptly sent it. The quality is very good.”
