“Quality of the tea towel product was of poor quality to previous purchases as was the presentation of the soap products. I have purchased better quality from a charity shop and as a result I did not give the items as gifts as planned.”
“Ulster Weavers has the very best tea-cloths. For quality and design no other firm comes close. The transaction was very easy and the package came quickly. It was perfect.”
“Delivery quick. Poorly made. Two gauntlets were different shape and size to eachother. Within days a hole appeared between the thumb and main part of gauntlet. I burnt my hand in this area lifting a tray out of the oven. This area should be reinforced. I won't buy direct again.”
Hi Kathleen,
Very sorry to see this has occurred in this instance and it's certainly not the quality we would expect from our products. Please get in touch at webshop@ulsterweavers.com and we'll get you a replacement or refund sorted for the damaged goods.
Kind regards,
James
“Absolutely beautiful designs and quality, bought a bag as a gift for my mother and she adores it. Received an apron as a gift and is absolutely perfect!”
“Everything went smoothly. The store communicated well and the goods were delivered to the Czech Republic on time. I will be happy to buy here again and I can recommend the store.”