“Lovely teatowels and oven gloves. My address label was however partially missing, as it seems to have been printed on a removable (removed) sticky tab - ?? The delivery was delayed somewhat because of this, but the postie got it to me eventually, although this must have involved some detective work!
I've yet to wash and dry the 'linens', but past purchases would lead me to think that the colours will hold fast.”
“I enjoyed looking at Ulsters store on line and was able to buy a lovely tea cosy and later a pair of gauntlets that are of very good quality. They are almost too good to use. Thank tou Ulster weavers .bb”
“Products looke lovely but over 6 weeks since paying I have neither goods nor refund,despite emailing company repeatedly.Hoping PayPal can get my cash back.”
Hi Patricia,
We are very sorry to hear this. Your orders were picked and shipped by us immediately after your order was placed, however a Royal Mail strike seems to have caused issues with the parcel getting to you. We have issued you with a full refund and can only apologies for the poor experience you have had with us,
Best wishes,
Ulster Weavers
“Unfortunately the delivery was far to long for a local business. I ordered on the 27th and didn't arrive til the 10th which was a birthday present so delivery was disappointing. Nice product though.”
Hi Kelly,
Thank you for your email. Your order was picked and packed by our team almost immediately after your order was placed, unfortunately we were let down by Royal Mail strikes. We are very sorry that this has caused you to have a poor experience with our business,
Best wishes,
Ulster Weavers
