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Ulster Weavers Ltd. Reviews

4.6 Rating 1,236 Reviews
A
Happiness Grade
A

Customer Service - Good

92.94%
Industry Average
I received a damaged order (probably broken during delivery). I wrote to Customer Service, and they immediately sent me a new product. Very pleased with that :)
posted 7 months ago - Anonymous
Super service, delivered promptly & product as described - pleased overall. Thank you.
posted 7 months ago - Anonymous
Service fine. Product (teacosy) fine. Bit disappointed that it was manufactured in China.
posted 7 months ago - Julia Grollman
Pleased with the prompt service,thank you
posted 8 months ago - Margaret Loder
Really good product and service. Many thanks.
posted 8 months ago - Anonymous
Great products and a superb service.
posted 8 months ago - Mark Mountjoy
Excellent quick service.
posted 8 months ago - Norma Ewen
Easy to order, Many different designs and sizes. Emailgave probable dte of delivery. The order arrived early.It was well packed. Very good service. Just what I wanted. Good quality at a reasonableprice.
posted 8 months ago - Anonymous
Brilliant products. Bought several items for presents. Will defo buy again. Great service fast and efficient.A*****
posted 8 months ago - Anonymous
Unfortunately the goods I ordered did not fit well ( not the company's fault ) so I requested a return , which the company were happy to do . I did have to chase up the refund a couple of weeks after it had been returned , but on my email they then acted quickly , efficiently and in a friendly way to credit my account . Their customer service team did very well after a nudge - hence not the 5 stars :-) .
posted 8 months ago - Dave Deakin